At Hance’s Uptown Collision Center, we take great pride in providing our community with flawless repairs at fair rates. Our team is attentive to our clients’ needs and we strive to earn the satisfaction of every one of our customers. No matter how big or small the job, we’ll work meticulously to complete it to the highest possible standards. And we appreciate it when our customers offer feedback about their experiences with us. Here’s a look at some of our recent customer reviews.

“I cannot say enough great things about this shop. The quality of work that they did on my Tesla made it look like my car was brand new after an accident. Customer service was top notch from the moment I walked in to when I picked up my car. Very professional organization and they do not cut corners! Thank you Marisela and team!”

— Garrett F.

“The team at Hance's provided some of the best service I have ever experienced. I appreciated the weekly, consistent updates. Once the repairs were complete, my car looked brand new! I could not be more pleased with their customer service and the quality of the repairs.”

— Jennifer B.

“Marisela was a GEM to work with. She kept me up to date on all processes of the car's progress and was so sweet with the handoff when I came to pick up the car. I would highly recommend anyone with Tesla damage to bring it here!”

— Madi H.

“So accommodating. Excellent service. They treated me like family.”

— Pblomah N.

“Professional and great workmanship!!! Always keep you up to date with all work being done and prices on everything. Carrie is great to work with.”

— Chad T.

“Best experience in a long time! Customer service was superb and the work is of the highest quality. Thanks Michael B. for your professionalism.”

— Daniele G.

“Best customer service I’ve ever received ANYWHERE!!! They over-communicate, which is much appreciated (and rare these days). Not once was I left wondering about the status of my repairs. Marisela was especially kind and thorough! If I had a business she is who I would want all my customer-facing staff to be like. I can’t say enough about their service. Oh, the repairs were impeccable too! Tesla is lucky to have this business as a certified body shop.”

— Erin H.

“I have one word… Fantastic!!”

— John C.

Collision Repair in Plano, TX

For  collision repair in Plano, TX  and the surrounding area, contact Hance’s Uptown Collision Center at (469) 840-9377. Feel free to give us a call to  make an appointment!