From the Blog
Oh Snap! I just had an Accident!
Just had an accident? That pole moved in front of you? Your neighbor cannot park and left their mark on your ride. Not anything you really want to deal with, but that is o.k. We at Hance’s are here to help you navigate through the claims process.
Each week, I will be posting the steps we take to return your car to its pre-loss condition. Last week we posted drop off step #1. Next week we will share step #2 “Vehicle check-in.” This is the process we have fine tuned after nearly 60 years at the same location and 20 years of current management. We will also share some terminology, such as: the term “pre-loss” is an insurance term and the standard by which you are to be made “whole” by your insurance provider. Buying insurance is one thing, but when you actually need to make a claim that is where you get what you pay for. We are here to make sure you get the best service from us and from your provider.
In the future I will share some insight and try help you become “whole” and return your car to it’s “pre-loss” condition. -Rob aka CAR NUT DALLAS