Hit by winter weather damage? Ask about our concierge service. We'll pick it up!
Dallas
Plano

Mon–Thur: 7:30am – 5:30pm

Friday: 7:30am – 5pm

COVID-19 Update: Pick-Up & Delivery: Fast, Efficient, Sanitary
Dallas
Plano

FAQs About Automotive Hail Damage

March 02, 2021

Hail – frozen bits of water – can range in size from tiny pebbles to golf balls or bigger. Those round pieces of ice can do some real damage to anything in their path, including vehicles unfortunate enough to be outside during a storm. Dents are the most common form of damage. If severe enough, you will need auto body repair.

Dallas is no stranger to hail storms, so this is a very real problem for many car owners in Texas. While some small dents can be fixed with a DIY approach if you have the right tools, it’s highly recommended that you hire a professional to take care of deep dents or badly damaged surfaces, says Cars Direct.

Let’s go over some FAQs about hail damage in case you ever find yourself in this situation.

Q: Does My Insurance Cover Hail Damage?

A: This will vary by insurance company. Your best bet is to find out before you experience hail damage. If you wait till after, and you’re not covered, you will have to foot the bill. Ask your insurance agent what your coverage is, the amount of the deductible, and whether or not you have rental coverage.

In general, complete coverage protects you against most damage from natural disasters such as hail storms. Other options available to you? Gap coverage – which will pay out the difference between the balance you owe on your loan and what the car is worth — and rental car reimbursement.

Be sure to choose a mechanic that offers assistance with insurance claims processing, like Hance’s, so you can avoid the stress of figuring out what to do.

Q: How Can I Prevent Damage in the First Place?

A: Many people don’t have the luxury of having garages for their vehicles. This means your car may spend a great deal of time outdoors. But there are some preventive measures you can take to ensure your car doesn’t suffer extensive damage. Keep an eye on the weather. When you hear a storm is coming, plan to move your vehicle under cover. Whether that’s a garage, car port or other covered shelter, or a simple old blanket or car cover, every little thing helps.

If you’re driving around and a storm comes on quick, take cover at a bank drive-through, self-serve car wash, awning at a gas station or even under a bridge on the freeway if safe to do so.

Q: How Long Does a Hail Estimate Take?

Typically, a hail estimate will take between 30 and 45 minutes. The estimator will take a detailed look at the damage and overall condition of the vehicle, taking pictures and asking questions as they go. They will also get accurate vehicle information from you as well as your contact information.

Q: When should I schedule a repair after hail damage?

As soon as possible. After a major hail storm, there could be hundreds of vehicles seeking service from their local auto body repair shop. You’ll have to be patient, and take the soonest appointment you can. Many shops, like Hance’s Uptown Collision Center, will do all they can to move everything along and provide service as quickly and efficiently as possible. At the very least, they can provide you a time frame for completion.

Pre-loss condition will be taken into consideration. This is basically the state of your vehicle before the hail damage occurred. That pre-existing damage will not be covered in your estimate.

Q: Could I Qualify for Paintless Dent Repair?

Paintless dent repair is a special procedure designed to remove dents without having to repair or replace any part of the car. The technician must push and massage each dent in a precise way to work out the dent and restore the panel to its original shape. This usually only works for small to mid-size dents. Large dents, those that have cracked the paint job, or multiple severe dents, will have to be fixed with traditional autobody repair.

Traditional auto body repair is when new paneling is placed on the car, finished with a custom paint job to match the rest of the vehicle.

Contact Hance’s Uptown Collision Center

Do you have more questions for us about hail damage repair? We are happy to help. If your vehicle has been damaged by hail and you need trusted auto body repair to fix it, contact us in Dallas or Plano today.

    Contact Us

    Dallas

    4829 McKinney Ave, Dallas, TX 75205

    Plano

    1201 E Plano Parkway, Plano, TX 75074

    DID YOU KNOW?

    OUR 7 STEP COLLISION REPAIR PROCESS

    LEARN MORE