Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

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Avoiding an Accident: Common Distractions on the Roadways

Thursday, February 27th, 2020


It’s no secret that distracted driving is dangerous, as it claimed the lives of 3,166 in 2017 alone, according to the National Highway Traffic Safety Administration (NHTSA). Distracted driving is any activity that serves to divert attention from the act of driving, including texting, eating and drinking, talking on the phone, changing the stereo or programming your navigation system.

Texting is the #1 distraction and can be especially deadly. When you send or read a text, you are taking your eyes off the road for five seconds, which equates to driving the length of an entire football field with your eyes closed at 55 mph.

In fact, any non-driving activity you engage in is a distraction and boosts your risk of a collision. Safe a life, or at the very least save your car from damage that will need to be repaired at great cost to you. Here are some ways to avoid distraction while behind the wheel.

#1: Put your phone on airplane mode or do not disturb mode. Better yet, put it in the back seat or in the glove compartment.

#2: Don’t apply makeup in the car. This takes your eyes off the road, but it can also be dangerous if you were to stop short and the mascara wand stabbed your eye.

#3: Let dropped items go. If you drop your phone, your child loses a toy or your pocketbook tips over, let it go. Pull over if retrieval is necessary.

#4: Clean your windshield. Obstructions cut down on reaction time, so top off your wiper fluid regularly.

#5: Avoid eating or drinking. When you add cream to your coffee or reach for a burger in the takeout bag, you’re taking your eyes off the road.

#6: Limit distractions with your passengers. Engage in lengthy discussions or arguments later on, as your pre-occupied mind won’t allow you to concentrate fully on the road.

#7: Remove rolling balls. If a ball has come loose and starts rolling around, pull over safely and remove it. Balls can get stuck under your gas and brake pedals.

#8: Don’t be distracted by kids and dogs in the backseat. Crying children and excited dogs all compete for your attention. Try to tune out the noise and concentrate on the task at hand.

#9: Don’t text at red lights. Your undivided attention is still needed at red lights so you know when it turns green, and to look out for other drivers who could be distracted.

#10: Avoid putting up the volume. You won’t be able to hear approaching ambulances or police vehicles.

#11: Avoid staring at pulled-over vehicles. Say a prayer it’s not you being pulled over, and move on.

#12: Avoid rowdy passengers. Friends who yell and jump around are major sources of distraction.

#13: Wear sunglasses and use your visor. At peak solar glare periods, such as sunrise and sunset, have your sunglasses handy and put your visor down.

#14: Don’t react to yelling: If someone honks at you or screams obscenities at you, ignore them and keep your eyes straight ahead.

Contact Hance’s Uptown Collision Center

We’re all human, and we all fall victim to distractions sometimes. If your car needs dent repair, contact us in Dallas at 214-666-5291.


Tips for Aging Drivers to Avoid Collisions

Thursday, October 24th, 2019

If you are an elderly driver, keep in mind you are at a higher risk on the road than other people. But despite your age, it’s vital to remain cautious of your surroundings as you travel about. Practice makes perfect! Just because you have had a driver’s license for decades, doesn’t mean you shouldn’t heed the rules of the road or forget about your health. Put your safety first in order to avoid accidents, injuries, and collisions.

You have a significant advantage over younger generations, who face distractions by their smart phones, the radio, navigation systems and friends in the car. While you may be more focused while driving than the younger set, as a more mature driver, you still face other types of distractions, such as loss of hearing or difficulty reading signs. Shaky behind the wheel? Find another means of transportation in the interest of safety.

However, if you can still drive, and drive well, check out these tips:

  • Known and understand the latest traffic laws. As you get older, they tend to change over time in your state.
  • Staying physically active will boost your strength and flexibility when driving a motor vehicle. Keep up with regular exercises and eat healthy.
  • Know your limitations, making any necessary adjustments. It’s a good idea to have a passenger with you to share the responsibility of driving on a long road trip.
  • When possible, drive during the daytime and in fair weather. Quiet roads and familiar areas give you more comfort as well.
  • Plan your route out ahead of time to avoid getting lost or stressed.
  • Take a driving course designed for older people. You could get a discount on your car insurance by practicing your skills. Ask your insurance agent for more information on your policy.
  • Carefully read all road signs and signals to avoid hitting pedestrians or bikers. It’s vital to be aware of your surroundings at all times.
  • Pull over to use your phone.

We hope these driving tips help you stay safe as you age. If an unfortunate accident does occur, seek medical attention, call your insurance company, then call us here at Hance’s Uptown Collision Center. Learn about our six-step collision process here.

Contact Hance’s Uptown Collision Center

Get in touch with us in Dallas at 214-666-5291 to book your appointment for collision repair. We get you in and out in no time so you can get back on the road! Walk in estimates are available.


Top 8 Questions to Ask Your Local Collision Repair Shop

Tuesday, April 30th, 2019

Auto paint has come a long way.

If you’ve been in an accident, one that requires collision repair, your first thought is likely “how quickly can I get my vehicle repaired and back on the road?”. This is understandable, as you need your car to get back and forth to work and school. However, taking your car to the local auto body shop on the corner just because it’s the only one you know about isn’t always wise.

To find a reliable auto body shop, do your homework and ask all the necessary questions to ensure you get the highest quality work for your budget and your car.

1.  Is there a warranty on auto body repair work?

If the shop offers a warranty, find out how long it lasts and what it covers. Hance’s Uptown Collision Center, for example, offers a lifetime warranty on workmanship and materials. Ask us about it!

2.  Do you have rental cars onsite or do you provide loaner vehicles?

Being without your car is certainly an inconvenience, so it can’t hurt to ask if the shop offers  rentals, loaners or courtesy cars while yours is being fixed. Some have a car rental facility located in their shop or at least nearby. Others would be happy to give you a loaner or courtesy cars that you can use in the meantime.

3.  How long will the repair take?

Ah, the holy grail of all collision repair shop questions. Unfortunately, it doesn’t always involve a clear answer. Many factors can affect the length of repair time, including:

  • Extent of damage
  • How busy the shop is at the moment
  • Holidays during which the shop is closed or has limited hours
  • How fast the insurance company gets payment to you
  • Level of the repair technicians’ certifications and training
  • How quickly the shop can obtain the parts and paint you need

4.  Is your car covered while it is in the shop?

Find out if the shop carries fire and theft insurance so you know you’re covered in the event your car is damaged, destroyed, burglarized or stolen while in the shop. Don’t stop paying your auto insurance premiums on your car while it’s in the shop. You may be penalized by your insurance company if you let your policy lapse, even for one day. Also, if your mechanic needs to take your vehicle out for a test drive, he or she will need coverage.

5.  Will the paint match the rest of my car?

Most cars have a paint code imprinted on a plate located either under the hood, in the door, or in the trunk. This code shows the precise color of the paint from the original manufacturer. Make sure the shop will use that exact color of paint and not just a similar color.

6.     How soon can I wash my car after collision repair?

Usually, collision repair shops return your car back to you clean. But you should still ask when it’s safe to take it through a car wash that relies on friction brushing, acid presoaks or super-concentrated car wash soap.

7.  Does the shop have any certifications?

Certifications are signs of a reputable collision repair shop. For instance, Hance’s Paint and Body Service is an I-CARTM and ASETM certified garage, with experienced, friendly technicians who provide exceptional collision repairs backed by quality workmanship.

8.  Will you put everything in writing?

Ask for a written estimate before work, and an itemized bill after the work has been completed. Get the payment policy in writing too, which should outline labor rates, materials, guarantees, warranty information, and acceptable forms of payment.

Contact Hance’s Uptown Collision Center in Dallas

If you are in need of collision repair service, please contact us at 214-666-5291.


Getting a Vehicle Repair Estimate After a Car Accident

Saturday, December 29th, 2018

Being involved in a car accident, whether it was your fault or not, is a scary experience. On top of dealing with any injuries you may have, you have to worry about getting your vehicle fixed. If you’ve been in an accident before, you know how much red tape dealing with the insurance companies can involve. You have to first bring your car in for an estimate, wait for the estimate, then make an appointment for the repairs.

Well, one part of that process should be easy. Here at Hance’s Uptown Collision Center, we offer a mobile estimating app for your convenience. No need to always come in: now we can send you a link so you can get a preliminary estimate from the comfort of your home.

Here are some tips for getting a vehicle repair estimate after being in a car accident. Often times, the car insurance companies drag their heels during the estimate process, so here’s how to protect yourself against a low-ball offer.

1.  Get a Quality Estimate

Take the time to get a thorough, quality estimate, not just an easy one. After your accident, seek out estimates for repairing vehicle damage only from places where you intend to have the repair done. It’s always helpful to have a trusted mechanic in your back pocket for situations like these. If you don’t, you’ll have to do your research. Ask around, go online, visit some shops, and ask questions.

Make sure that the repair shop is qualified and experienced in finding and assessing all the damage. The estimate quoted should be an amount that’s sufficient to repair the car to the highest standards. If a piece of business equipment or a vehicle is damaged, for example, get your estimate from a factory-authorized repair facility. Here at Hance’s, we are an I-CARTM and ASETM certified garage.

2. Be Mindful of Delays

The technicians at Hance’s will do their part to move the process along. We work for you,  negotiating with Insurance companies on your behalf. We never enter into contracts that put either you or us at a disadvantage. That being said, we can’t always help delays by the insurance companies. Be mindful of these delays and stay in touch with your insurance company if you have questions about the process.

The insurance company should inspect your vehicle within a week or so after the acci­dent. Get written estimates and do all you can to move things along smoothly. Provide any information needed. Answer all questions.

The end goal is to get reimbursement from the insurance company as soon as possible so you can get the repair done and move on with your life. Wait for the reimbursement check before getting any work done on your car. Find out if they will pay for alternative transportation, such as a rental car, while yours is being fixed.

Contact Hance’s Uptown Collision Center in Dallas

Hance Paint and Body Service can address all your repair needs in one place. Contact us to book an appointment for an estimate or check out our new mobile app.




Just Bought a New Car? Here’s How to Protect it From Dings

Friday, November 30th, 2018

Dents and dings are a fact of life. They happen in the grocery store parking lot, at school, at work, out driving around, and just being parked on a side street. There’s not a whole lot you can do to completely prevent them from happening – especially when it involves weather such as hail storms that are out of your control – but you can be prepared for the unexpected and protect your new car from these common occurrences.

Sometimes these occurrences lead to the need for paintless dent repair. Here are some tips to avoid this in the first place.

Dings and General Body Damage

From runaway shopping carts to inconsiderate drivers that open their door right into yours when parking in the lot, there are many ways dings can occur. Prevention is key.

  • Park Away From Other Vehicles: It may seem inconvenient to walk such a long way, but park far away from a store front when shopping. Don’t squeeze in between other cars or park in a congested area. Give yourself a few spaces on either side if you can. Bonus: you’ll get your daily exercise hoofing it to the entrance.
  • Slowly Open Your Door: You may be in a rush, but take care to open your door slowly and be aware of all items around you. That could be a curb, another car, a pole, post, gas pump, railing or wall. When you go slow, you can prevent those unfortunate dents that arise from haste.
  • Educate Your Kids Around Cars: Kids don’t always keep the big picture in mind. They may not realize just how close your car is to their baseball playing area in the yard. They may not be the best judges of depth perception when riding their bikes around your truck. Teach them to be aware of the objects around them and to keep a respectful distance from vehicles when playing or opening doors next to others in the parking lot.

Preventing Car Dents Due to Hail

Hail damage can’t always be prevented, especially when it’s a last-minute storm that the meteorologist didn’t predict. For most insurance companies, hail damage is known as  an “act of God,” falling outside your basic coverage. Single claims due to hail damage shouldn’t affect your premiums at all, but if you’re a chronic abuser, you may be at risk for premium increases.

Hail commonly damages the hood, roof, trunk and windshield. Hail can be as small as a pea or marble or as large as a golf ball or softball, causing serious dings in your autobody.

  • Use Covered Parking: If a storm is in the forecast and you’re going shopping, park under a roof or in a garage. If parking while at home, always use your garage. This can protect you from unexpected hail as well as foul baseballs and bike dings from your kids.
  • Cover Your Vehicle: If you don’t have access to a garage at home, invest in a quality vehicle cover. The best covers can take the impact of 10 softball-sized hail stones at “terminal velocity.”
  • Get Comprehensive Coverage: If you don’t havecomprehensive coverage, get it. Otherwise, you will have to pay out of pocket for hail damage. Your insurance company likely offers comprehensive options that cover anything from minor hail storms to trees that fall on your hood.

Visit Hance’s Uptown Collision Center

If you do suffer from hail damage or dents due to car doors and baseballs, contact us in Dallas at 214-526-0316. We offer auto body repair and paintless dent repair services to get your car looking like new again.

Not All Automotive Paint Colors Are Created Equal

Friday, October 26th, 2018

car-auto-detailingChoosing the best car paint color for your vehicle isn’t as easy as you would think. All auto paint colors are different in that they evoke different emotional responses and have varying degrees of maintenance. Most people foolishly choose a color of a car based on emotion over reason, logic or experience.

Going Deeper Than Simple Car Paint Colors

There are many variables that come into play when considering a car color. Heed these considerations before you allow your emotions to take over the process and avoid purchasing a car based on a color choice you may soon regret.


Nothing evokes thoughts of sleek luxury than a freshly cleaned and detailed black car. However, anyone who owns a black car will be the first to tell you how frustrating this color can really be. It’s one of the most common colors when it comes to vehicles and can be among the most visually dramatic when detailed properly.

However, it will bake in the sun because black attracts light. Not only will the exterior heat up, but the interior will too. Black also tends to show every nuance of flaws in the paint and it’s actually the hardest color to keep clean.

While black interiors hide dirt best, they tend to enhance superficial dirt such as dust, debris, and lint.


For many, white is the easiest of paint colors to maintain. In fact, it’s one of the easiest colors to own, making it into the top three for ease of maintenance. It not only hides dirt and grime well, it’s the most forgiving when it comes to heat and temperature factors. White vehicles typically come with light interiors in black, grey, or tan. Stay away from lighter interiors, as these will show actual dirt more.

But while it’s one of the most popular car colors, nothing picks up road grime kicked up by tires better than white.


There are many versions out there of this color, but this is actually the best overall because it basically resembles the color of dust. That’s why dust doesn’t show up until a pretty good layer has formed. Road grime is less noticeable and it’s just as forgiving when to comes to heat transfer thanks to its light color.

Contact Hance’s Uptown Collision Center in Dallas

Open all week for your convenience, Hance’s Uptown Collision Center is your one-stop-shop for all your auto needs, including auto body repair and painting. Contact us to schedule your appointment at 214-666-5291.

Why Small Dings Can Pose Big Problems

Wednesday, September 26th, 2018

Take care of dents right away.

When you consider potential car damage that can occur as you’re out and about, dents and scratches may not stress you out as much as more severe damage, but they can cause big problems down the line. Many vehicle owners put off repairing these issues because they assume the problem is so small it won’t make a difference; other drivers attempt to DIY the repair and end up causing more damage than if they had just left it alone.

Both of these methods of dealing with exterior car damage can have a lasting impact on the functionality, appearance, and value of the vehicle. Here are some good reasons why those small car dents should be promptly and professionally repaired.


Dents Are More Affordable to Repair Early On

When a dent or scratch first shows up, the repair necessary to fix it is likely relatively small. However, when you let these issues fester, the damage to the auto body can increase over time. For instance, scratches in the paint can get deeper the more you drive and wash your vehicle.

Advanced auto body damage makes your car look unsightly; plus, untreated defects can cost much more to repair, as the affected area will ultimately become larger than it first appeared. Thus your auto body repair technician may find it more difficult to match the paint due to aging, translating to a higher price tag for you.

Dents Harm Your Car’s Exterior

While you may assume dents are simply a cosmetic issue, unrepaired damage can adversely affect your car’s paint job and structural integrity. Let’s say you experience a scratch in the summer but don’t get it repaired till spring. It will likely get wider and deeper, posing even more serious issues in the case of dents, such as paint removal, exposure of the internal components to sunlight, and debris collection. In the worst cases, your car can develop an expanding area of rust or other corrosion – all stemming to one simple scratch.

Dents Mask Serious Damage

Most dents are the result of some kind of collision. After a fender bender, you may see the dent and thank your lucky stars that’s the only damage you sustained. However, many types of damage aren’t visible at all. Even a low-speed car accident can bend the car’s frame slightly or knock the wheels out of alignment. While you wouldn’t see a crumpled frame when observing the aftermath, the damage has been done, threatening the structural integrity of the car as well as your long-term safety.

Dents Reduce the Car’s Value

A dent can impact your car’s resale value. Vehicles with cosmetic damage are worth less than cars without this damage. To make sure you get the full value of the car that you deserve when selling, get the auto body work done by a professional.

Contact Hance’s Uptown Collision Center in Dallas

To schedule your appointment for dent or scratch repair, contact us at 214-666-5291 or get a free repair estimate online.


The History of Automotive Paint

Tuesday, September 4th, 2018

Auto paint has come a long way.

You wouldn’t guess it right off, but one of the most interesting stories told as a result of the Industrial Revolution and of the last 100 years in general is the history of automotive paint. From accidents to war, there are many elements that play into how car paint has evolved through the years. Today, we just think about it in terms of auto body repair but there’s so much more to it.

Here are some facts to keep you busy for a while:

  • Prior to 1924, vehicles were painted using the same carriage-builder method that had been used for decades. Particularly when it came to the old Studebakers, it took 52 days to paint a carriage by hand, thanks to the many steps involved as well as the slow drying times. Even still, the paint didn’t last long – maybe a few years if the owner was lucky.
  • In the 1920s, several paint manufacturers developed nitrocellulose lacquers, but DuPont led the pack in nitrate movie-film manufacturing at the time. Just like an accident led to the invention of chewing gum, an accident also led to the discovery of a new kind of paint. In 1921, a worker at the DuPont film plant left a drum of gun cotton outside on a hot day. When they finally opened it, they saw a clear liquid rather than cotton. This liquid became the base for nitrocellulose lacquer, which was the top automotive finish for the next five decades.
  • The 1924, the Oakland was the first car to be spray painted.
  • In the 1930s, both nitrocellulose lacquer and alkyd enamel were used in automobile production, ranging from black enameled fenders to colored lacquer bodies, used by the likes of Chrysler, Ford and Studebaker.
  • It was the Europeans who developed the more durable basecoat technology with acrylic urethane clear topcoats, far superior at the time to American paints.
  • In the late 1970s and early 1980s, the Europeans began infiltrating the U.S. market, forcing change upon American manufacturers and collision repairers who then had to scramble to figure out how an acrylic urethane would work. From dieback to mottling, many challenges presented themselves.
  • American paint manufacturers eventually figured it out and caught up but it took many years as the underdog to get there.
  • Environmental regulations changed paint technology, as new words entered the industry’s vocabulary such as volatile organic compounds (VOCs), transfer efficiency, catalyzed primers and federal air standards.
  • Shops had to meet strict air-quality standards in terms of emissions, but this pitted paint manufacturers against equipment manufacturers as they both looked at the other to comply with new regulations.
  • Paint gun manufacturers were also getting in on the game as well as collision repairers.
  • Improvements in clears, flakes, basecoats, reflectants, pearls, pigments, effects and even ground glass continue to add progress to the industry.

Contact Hance’s Uptown Collision Center in Dallas

Here at Hance’s, we always use the latest best practices, techniques and paint application to ensure a beautiful, standards-based product. Contact us at 214-666-5291 or schedule an appointment online.


How to Find the Best Auto Body Shop Near Me

Thursday, November 3rd, 2016


Auto mechanics are a dime a dozen around Dallas, but what are you really getting? Too many mechanics give lip service when it comes to what they do, but many fail at offering the whole package. Ideally, you want an auto body shop near you that can go the distance in terms of varied offerings, stellar service and peace of mind through proven work. Finding a convenient auto body location isn’t enough anymore: you also have to choose a reputable provider that will come to know you and your car, and provide services that exceed your expectations time after time.

Here are some considerations to keep in mind when searching for the best auto body repair shop in Dallas.

Company Location and Overhead

The location, size and overhead requirements of an auto body shop will largely contribute to how much it charges for standard services. Let’s say you have a large, multi-location shop with a lot of front-office workers. Because those shops have a high overhead, they tend to overcharge for services to make up for those costs. “Labor hours” is a big area where you can get taken advantage of by auto body shops, says Edmunds. Many body shops use reference guides to estimate the number of hours needed to perform common repairs; however, larger, higher-end shops and dealers may charge for things they may have to do, including time spent taking off the hood and doors.

Word of Mouth

While it doesn’t provide anything concrete, word of mouth recommendations should never be overlooked as part of the vetting process. This can give you clarity and insight into choosing a particular company. Chances are, if all your friends have something wonderful to say about the service at Shop A but all negative things to say about Shop B, this will likely be your deciding factor in choosing which to go with. Advertising is great, but sometimes the small family-owned shops just don’t have the budget for glossy ads; however, they may provide stand-up service even though you don’t hear about it on TV and billboards. Reputation is everything in this business, as most general members of the public don’t know what goes into the process and often are leery about trusting someone to address the issues with their vehicle.


Of course, you also want a mechanic who is skilled in all facets of auto body repair. This may mean you have a quick conversation with the owner about what he or she offers, what training the team gets, and what they offer. Ask about years in business to gauge how well they’ve operated within the community over that time. Ultimately, you want a mechanic who frequently works with your make and model of car, giving you peace of mind when you have to leave it for service.


Cost is a big factor in choosing an auto body shop near you. Call several in your area to get an idea of what things cost. Many auto body repair shops will even match estimates if you go to them with a lower one. They would rather earn your business and trust over losing you to the competition. Don’t always automatically go with the lowest quote, though. You don’t want to trust the care of your vehicle to a fly-by-night mechanic who’s going to do the bare minimum, which could lead to further problems later on. Take other factors into consideration in addition to cost, such as how close a shop is to your home or work.



Contact Hance’s Uptown Collision Center in Dallas TX

Servicing Dallas, Highland Park, University Park, Uptown, Lakewood, Lower Greenville, and Lake Highlands, Hance’s Uptown Collision Center located on McKinney Ave in Dallas is a top choice for many area residents. Contact us to check out what we do at 214-666-5291.

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