Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

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Archive for the 'Auto Body Repair' Category

Will Paintless Dent Repair Work on My Car?

Thursday, March 26th, 2020

paintless dent repair

The short answer is, it depends. Ugly dents and dings detract from the appearance of your car, but you also know fixing them will take a lengthy, costly visit to an auto body shop. From hail damage to football-sized indents (provided the paint isn’t cracked or chipped), paintless dent repair (PDR) is an option that can save you both money and time.

How Does it Work?

This method of dent repair involves pushing indented metal back into shape while at the same time preserving the condition of the factory paint. The technician will first determine the best way to access the damaged area. This could be either through a window opening or by removing inner panels or trim pieces.

Next, the technician will use specialized tools to start at the dent’s outer edge, gently massaging the metal back into its original position. The damaged area will get progressively smaller until it disappears.

PDR is NOT a good option when the:

  • Dent has sharp edges or torn metal.
  • Paint inside the dent has been broken or scratched.
  • Indented metal is located near the edge of a panel.
  • Dented area has undergone previous body work.

Benefits of Choosing Paintless Dent Repair

It takes skill and precision to erase damage from a car without going through invasive, detailed body work. This is why it’s so important to select a reputable, experienced auto body shop to tackle the job. Remember: not everyone can do it. When done correctly, PDR can bring the following benefits:

  • Big cost savings: Because there is no need for body filler, repainting and sanding, PDR costs a lot less than traditional body work.
  • More convenience: PDR only takes a few hours, depending on the amount and extent of damage.
  • Vehicle value retention: Cars with an intact original paint job are generally worth more when you go to sell.
  • No color-matching concerns: Because there is no painting is required, there’s zero risk of an inaccurate color match.


There are many things that can cause a ding or dent on your car, from stray grocery carts to other vehicles in mall parking lots. But in Dallas, there’s the real risk of damage by hail. Did you know insurance claims for hail damage in this country total nearly $15 billion annually?

If your vehicle is hit by hailstones, it will likely result in many small dents. Don’t let this or any other kind of damage reduce the appeal and value of your car. Seek out a professional with many years of experience in paintless dent repair.

Contact Hance’s Uptown Collision Center

Are dings and dents marring the shiny finish on your vehicle? Contact us today for an appointment and find out if paintless dent repair is for you. We are located on McKinney Ave in Dallas and can be reached at 214-666-5291.


Collision Repair Myths

Thursday, December 26th, 2019

The Truth About Five Automotive Repair Myths

If you’ve ever had to deal with a collision repair after an accident, you know how frustrating, scary and indeed expensive it can be to get everything fixed. It’s easy to get caught up in the myths of collision repair, so arm yourself with the knowledge you need to simplify the process and be prepared. Here we will uncover some collision repair myths so you can better understand the truth, and get your car back on the road as quickly as possible.

Myth #1: You must take your car to the repair shop your insurance company recommends

Your insurance company may suggest a place or two but they can’t legally require you to use a specific repair shop. You have the right to choose where you want to take your car. If your insurance company tells you otherwise, this is known as steering and it’s an illegal tactic.

Myth #2 Only the dealership can repair your car

The dealership can certainly fix your car, but they’re not the only ones that can. In fact, they are probably the most expensive option you have. You’re best off taking it to your local trusted collision repair shop, with mechanics who can repair your vehicle just as well as the dealer for less money and in less time. Also, dealerships may try to sell you on unnecessary work, whereas if you take it to a mechanic you trust, you know they’ll just fix the issue in question and that’s it.

Myth #3: Your insurance company will cover the cost of every repair in full

Truth is, your insurance company may not cover all of your repairs. They may cover some but not all, but this depends on your individual insurance policy. If you have collision coverage in your policy, this is where you’ll find the specifics of your coverage. Not sure what it all means? Call your insurance agent and find out.

Myth #4: You must get three estimates before your insurance company will agree to pay

One estimate should be plenty. However, it may be in your best interest to shop around for the right collision repair shop before committing. That’s the only case where multiple estimates make sense. Your insurance company will perform its own estimate once you have chosen a shop.

Myth #5: The insurance company’s estimate is always right and they won’t shell out any more than that

If your insurance company thinks an estimate is too high, they may negotiate with the repair shop. The goal is to get a safe, affordable repair. In the end, the insurance company is required to pay out for your collision repair according to your specific policy.

Contact Hance’s Uptown Collision Center


To learn more about our collision repair process, contact us today in Dallas at 214-666-5291.



How to Get Rid of a Bumper Dent

Tuesday, August 27th, 2019

Know who's working on your car

There’s nothing more frustrating than getting a dent in your bumper, especially if it’s a teeny tiny fender bender in rush hour traffic, or even worse, if you come out from the grocery store to find a ding. Even the most careful driver will come across a bumper dent or two in their lifetime. While it’s impossible to avoid falling pine cones, stray softballs and shopping carts, poorly parked cars or pebbles that fly up and hit your car when on the road, you can do something about the resulting dent.

At first, you may think it’s best to save money and fix it yourself. But you’re always better off taking it to a professional for dent repair. They have the proper tools, patience and experience to know how best to remove the dent. You could risk doing more damage to the area and costing yourself more money over the long run if you decide to tackle this as a DIY job.

Here are some ways people have tried getting dents out of their bumpers and other areas, all of which are met with varying degrees of success. Perhaps you’ve even tried these in the past. Avoid these DIY approaches and bring it to us instead. They’re unpredictable and unsuccessful at best and damaging and dangerous at worst.


You may think that because you can unclog a drain with a plunger, you can also get out small- to medium-sized dents from your bumper. This method involves splashing some water on both the plunger and the dent, and pushing and pulling with a cup plunger until it pops out.

Boiling Water

Plastic bumpers are very stiff, and you need something pliable in order to work out a dent. To make it pliable, boil some water in a pot and pour it on the dent. Then, reach behind the bumper and pop the dent back in. The heat of the water should soften the plastic a bit, making it more flexible and easier to put back into place. You just have to act quickly, as the heat won’t last long. Use care when dealing with hot water.

Hair Dryer and Compressed Air

Heat the dent with a hair dryer on high, which should expand the plastic. When hot enough, turn the can of compressed air upside down and spray the area. The cold air will contract the plastic and encourage the dent to pop out.

Dry Ice

Don protective gloves, hold a piece of dry ice on the dent and rub it around the area until you hear the dent pop back into place.

Contact Hance’s Uptown Collision Center

If you have no desire or patience to try the above, or you tried them and nothing worked, take your car to the professionals at Hance’s Uptown Collision Center. Contact us in Dallas for an appointment at 214-666-5291.

When Should You Consider Paintless Dent Repair?

Wednesday, June 26th, 2019

paintless dent repair

If you have recently gotten into a small accident or experienced a ding to your car from a stray shopping cart or baseball, you probably want to get the dent taken care of right away. You may have heard of something called paintless dent repair.

Known as PDR, this is a way to restore a vehicle’s body to factory-like condition within a smaller time frame and at a less costly price tag than a full-on auto body repair. Basically, it’s an environmentally-friendly way of repairing a vehicle that has been in an accident or that has suffered damage in some way.

It’s also a less invasive process when it comes to dent repair, best for small to medium repair needs. You should choose this option if you have damage caused by hail, dings, creases and small dents. It’s less costly than auto body repair due to the time savings in not having to order replacement parts.  Plus, it doesn’t require sanding and body fillers to maintain the car’s original finish.

If you have a larger dent or issues that involves more than one panel, you’ll probably be best off with auto body repair. This is the main differentiating factor between using PDR vs. traditional auto body repair.

The Process

Technicians use state-of-the-art technologies to access beneath the vehicle’s “skin,” whereby they gently coax the dented panels or pieces back into position. It’s a tricky process that requires skill and a steady hand so as not to make scratches or compromise the paint job.

First, your technician will assess the damage and come up with a solution as to how best to gain entry to the dent. Once a plan is in place, the technician will apply slow pressure to work the dent out. Here’s a more in-depth look at the process.

  • Damage assessment: This is the stage that allows technicians to view the extent of the damage and determine if PDR is the best choice. Between 80 and 90 percent of all dents can be successfully removed through PDR. The area around the dent will be prepped before the repair is attempted.
  • Creating a Pathway: Entry to the dent is usually gained from the back side, which may require removing the body panels, tail lights and interior panels in extreme cases.
  • Visual Access: A special light is used to gain visual access to the area, which will give off a shadow so the technician knows where to place the tools.
  • Repair: Then, he or she can massage the area back into its original position, using slow pressure, time and precision.

Most times, PDR is a one-day job, but this will depend on the dent severity and the difficulty level in accessing it.

In conclusion, PDR is the quicker, more cost-effective alternative for minor repairs.

If you are unsure if paintless dent repair is right for you, ask us here at Hance’s Uptown Collision Center. We can take a look and let you know. In general, dents occurring in areas of paint damage, chips and cracks can’t be affordably fixed with PDR. Paintless dent repair is best done on original panels that have not been previously replaced, on newer cars, and whenever the damage is not near the edge of a panel.

Contact Hance’s Uptown Collision Center in Dallas

To make an appointment, contact us at 214-666-5291.



How to Spruce up Your Dallas Car for Spring

Thursday, May 23rd, 2019

Now that spring is here in full force, with summer on the way, it’s time to get your car ready for the hotter weather. This involves more than just giving your car a good wash. It could mean touching up the paint, buffing out scratches, checking the tires for wear, inspecting your battery and looking into some body work. The impending heat can really do a number on your car, from the tires to the paint job.

Here are some tips for sprucing up your Dallas car this spring.


Clean all the dirt, salt and grime from your car, paying special attention to the undercarriage. Look for rust damage and have it addressed sooner rather than later. It will only get worse as it eats through your car’s body. Use a garden hose on high pressure to wash away as much grime as you possibly can. If you take it to a car wash instead, check to see that they don’t use recycled water, which can leave streaks.


Pressure changes happen at one pound per square inch for every 10-degree Fahrenheit shift there is in temperature. Rubber contracts with cooler weather and expands in warmer weather. This can do a number on your tires. Go in for a tire rotation every 5,000 to 10,000 miles. Check the tire pressure regularly, every few times you hit the gas station.


  • Clean off your windshield wiper blades, and then fill up your fluid reservoir.
  • Change the oil every 3,000 miles or every three months. Check the manufacturer’s manual, as some cars need heavier oil in summer to protect the engine. There is also a special oil you can buy if you have a high-mileage car.
  • Change the air filter, as this can improve engine performance by up to 10 percent.
  • Flush and fill your engine cooling system, which will help prevent engine failure.

Check Radiator and Gas Caps

Check your radiator and gas caps regularly. Replace the radiator cap when flushing the cooling system. Make sure the cap is tight, as that pressure keeps the engine cool; conversely, a loose cap will release the pressure. When you seal your gas cap, you are saving on gas by lessening the evaporation.

Battery and Spark Plugs

Check that your car’s battery and spark plugs are all in good working order. Check for corrosion in the battery’s posts, platform and electrodes. You can remove loose corrosion from the cables and nodes with a cotton swab dipped in vinegar.

Clean the Car

Clean the trunk and cabin, throwing out all junk and unnecessary items. That’s because excess weight wastes gas and can throw your car off balance. Vacuum the inside. Check your emergency supplies, making sure you have a jack and lug wrench, blanket, first aid kit, water, and non-perishable snacks. Wash and wax the outside. Some dish soap and a garden hose is really all you need!

Contact Hance’s Uptown Collision Center

If you need body work to spruce up your car for spring, contact us at 214-666-5291. We are open Monday through Friday for your convenience.

Top 8 Questions to Ask Your Local Collision Repair Shop

Tuesday, April 30th, 2019

Auto paint has come a long way.

If you’ve been in an accident, one that requires collision repair, your first thought is likely “how quickly can I get my vehicle repaired and back on the road?”. This is understandable, as you need your car to get back and forth to work and school. However, taking your car to the local auto body shop on the corner just because it’s the only one you know about isn’t always wise.

To find a reliable auto body shop, do your homework and ask all the necessary questions to ensure you get the highest quality work for your budget and your car.

1.  Is there a warranty on auto body repair work?

If the shop offers a warranty, find out how long it lasts and what it covers. Hance’s Uptown Collision Center, for example, offers a lifetime warranty on workmanship and materials. Ask us about it!

2.  Do you have rental cars onsite or do you provide loaner vehicles?

Being without your car is certainly an inconvenience, so it can’t hurt to ask if the shop offers  rentals, loaners or courtesy cars while yours is being fixed. Some have a car rental facility located in their shop or at least nearby. Others would be happy to give you a loaner or courtesy cars that you can use in the meantime.

3.  How long will the repair take?

Ah, the holy grail of all collision repair shop questions. Unfortunately, it doesn’t always involve a clear answer. Many factors can affect the length of repair time, including:

  • Extent of damage
  • How busy the shop is at the moment
  • Holidays during which the shop is closed or has limited hours
  • How fast the insurance company gets payment to you
  • Level of the repair technicians’ certifications and training
  • How quickly the shop can obtain the parts and paint you need

4.  Is your car covered while it is in the shop?

Find out if the shop carries fire and theft insurance so you know you’re covered in the event your car is damaged, destroyed, burglarized or stolen while in the shop. Don’t stop paying your auto insurance premiums on your car while it’s in the shop. You may be penalized by your insurance company if you let your policy lapse, even for one day. Also, if your mechanic needs to take your vehicle out for a test drive, he or she will need coverage.

5.  Will the paint match the rest of my car?

Most cars have a paint code imprinted on a plate located either under the hood, in the door, or in the trunk. This code shows the precise color of the paint from the original manufacturer. Make sure the shop will use that exact color of paint and not just a similar color.

6.     How soon can I wash my car after collision repair?

Usually, collision repair shops return your car back to you clean. But you should still ask when it’s safe to take it through a car wash that relies on friction brushing, acid presoaks or super-concentrated car wash soap.

7.  Does the shop have any certifications?

Certifications are signs of a reputable collision repair shop. For instance, Hance’s Paint and Body Service is an I-CARTM and ASETM certified garage, with experienced, friendly technicians who provide exceptional collision repairs backed by quality workmanship.

8.  Will you put everything in writing?

Ask for a written estimate before work, and an itemized bill after the work has been completed. Get the payment policy in writing too, which should outline labor rates, materials, guarantees, warranty information, and acceptable forms of payment.

Contact Hance’s Uptown Collision Center in Dallas

If you are in need of collision repair service, please contact us at 214-666-5291.


How Dallas Drivers Can Prevent Auto Accidents

Thursday, March 28th, 2019


If you drive in Dallas, you know how daunting it can be, what with all the traffic and congestion. After all, Dallas is home to 1.3 million people and one of top five largest metro areas in the U.S. Keeping yourself – and your vehicle safe – is of top priority when you set out on the roadways. While it’s impossible to prevent all accidents, there are steps you can take to ensure your safety and that of others, as well as avoid the need for autobody repair.

Avoid the Fast Lane

When you use the center or right lane on multi-lane roads, you have more escape routes at your disposal if a situation arose that prompted immediate action. Keep in mind, most highway accidents occur in the left lane. And if you are looking to stay out of the roving eye of police cars on the highway, you’re best off in the middle.

Scan the Area Ahead

Instead of only concentrating on the car in front of you, you should also be watching the traffic in front of that car too. This allows you to see two or three steps ahead, giving yourself ample reaction time should you need it. Also, by keeping enough room between you and the vehicle ahead, you will decrease the chances of a rear-end collision, says Edmunds.

Beware of Blind Spots

Adjust your side mirrors and rearview mirror so you can get the best view possible. However, don’t rely just on those elements. Turn your head and look before switching lanes, as blind spots could turn disastrous. On top of that, you should be thinking of the blind spots of other drivers, such as truckers, so stay out of their way and never position yourself at the side of a large truck for any length of time. If you can’t see their mirrors, they can’t see you!

Know Your Car’s Limits

Pay close attention to how your vehicle reacts in certain situations. Let’s say your car tends to lean a lot when rounding corners, you don’t want to wrench the wheel at high speeds to avoid an accident. Also, get familiar with the limits of your car’s brakes and tires. Note how long it takes to stop when applying maximum pressure and the amount of grip your tires have.

Maintain Your Vehicle

For the best results, you should always adhere to the manufacturer’s recommended maintenance schedule. This will ensure your car will stop, start, accelerate and steer properly every time. Don’t push the limits on oil changes or tire rotations. This is for your own safety, especially when it comes to the bad combination of bald tires and slick surfaces.

Contact Hance’s Uptown Collision Center

To book your appointment, contact us in Dallas at 214-666-5291. We offer comprehensive auto body repair, paintless dent repair and collision repair.

Are Bigger or Smaller Cars Safer in a Collision?

Thursday, February 28th, 2019

No collision is ever ideal. Car size doesn’t really matter in a devastating accident. However, in minor ones, the size of your ride can make a difference. Not only is an accident nerve-racking and car-wrecking, it can be budget-smashing too. One thing to remember is to keep perspective. If no one was injured in the accident, your car did its job.

However, now it’s time to take the next step and make an appointment for collision repair services in Dallas TX you can trust.

Let’s back up a minute: so are bigger or smaller cars safer in a collision? Most people assume bigger cars are much safer than smaller cars, but technology has closed the gap between the sizes to hone in more on the overall safety spectrum of the newer cars. No matter what, keep these factors in mind:

Newer Cars Are Safest, Despite Size

Modern cars come with safety features that minimize injury and the risk of death. These are some of the standard ones, but you can add on extras as you wish:

  • Side, rear, side-curtain and front airbags.
  • Electronic stability control, which stabilizes your car if it spins out of control, and minimizes rollovers.
  • Back-up sensors and backup cameras to prevent rear-end collisions.
  • Blind spot warning, which uses a camera or sensor to alert the driver of other vehicles in their blind spot as they change lanes.

Weight and Size

Bigger cars are heavier, with the ability to absorb the force of an impact better than smaller cars. Higher weight minimizes damage and risk, and larger hoods have an advantage when it comes to head-on collisions due to a more sizable crumple zone, or crush zone. This refers to the area at the front of the vehicle that is responsible for absorbing most of the impact in a front-end crash.


As the weight of the car goes up, so does its momentum. Consequently, the car requires more time to slow down. When colliding with a smaller vehicle, the energy of the bigger car will transfer to the smaller one, causing it more damage. In addition, the force of the impact can cause injury to the passenger in the smaller car.

Smaller cars also come with a much higher risk when getting into a collision with a larger car. Big cars push smaller cars, boosting the risk of injuries like whiplash.

Safest Type of Vehicle

The type of car that works the best will vary by your needs and that of your family. Perhaps you have small children and safety is a top concern, or maybe you’re looking for a durable car for your new teenage driver. If you’re concerned about the environment, choosing a car that’s more environmentally friendly will be of paramount importance.

Contact Hance’s Uptown Collision Center

Whether you have a small or large car, when you get in an accident, you need collision repair you can depend on. Contact us in Dallas TX at 214-666-5291.

A Schedule for General Car Care Service

Thursday, January 31st, 2019

Keeping your vehicle free of dents and the need for auto body repair in Dallas TX is important, but there’s so much more to car care than how your vehicle looks. You also have to keep it running optimally under the hood so you get the most life and highest performance out of it. Most auto mechanics will tell you that the main way you can keep your vehicle running well, both today and over the long term, is routine maintenance.

However, many drivers still fail to keep up with some everyday auto basics. In fact, a survey by the Car Care Council found:

  • 25% of cars had low or dirty engine oil
  • 18% had dirty air filters
  • 13% suffered from low/contaminated brake fluid
  • 17% featured improper cooling protection or low coolant levels
  • 16% required more windshield wiper fluid
  • 27% had low/contaminated washer fluid
  • 18% required new belts

Overall, nearly 90% of vehicles needed at least one service or repair. 

Regular Service Schedule Checklist

Here’s a great way to keep track of regular maintenance, with most of these checks and services available at little to cost.

Check Frequently

  • Engine Oil Level
  • Dashboard Indicator Lights – On
  • Head lights
  • Tire Inflation/Condition
  • Windshield Washer Fluid

Check Every 3 Months/ 3,000 Miles

  • Belts
  • Automatic Transmission Fluid
  • Battery and Cables
  • Engine Oil
  • Dashboard Indicator Light – On
  • Engine Air Filter
  • Exhaust
  • Hoses
  • Windshield Washer Fluid
  • Lights
  • Power Steering Fluid
  • Tire Inflation/Condition

Check Every 6 Months/6,000 Miles

  • Automatic Transmission Fluid
  • Battery and Cables
  • Belts
  • Dashboard Indicator Light – On
  • Engine Air Filter
  • Engine Oil
  • Chassis Lubrication
  • Exhaust
  • Hoses
  • Power Steering Fluid
  • Wiper Blades
  • Lights
  • Tire Inflation and Condition
  • Windshield Washer Fluid

Check Every 9 Months/ 9,000 Miles

  • Automatic Transmission Fluid
  • Battery/Cables
  • Belts
  • Windshield Washer Fluid
  • Engine Air Filter
  • Engine Oil
  • Exhaust
  • Hoses
  • Dashboard Indicator Light – On
  • Lights
  • Power Steering Fluid
  • Tire Inflation and Condition

Check every 12 Months/ 12,000 miles

  • Automatic Transmission Fluid
  • Cabin Air Filter
  • Battery and Cables
  • Belts
  • Brake
  • Chassis Lubrication
  • Hoses
  • Lights
  • Dashboard Indicator Light – On
  • Coolant
  • Engine Air Filter
  • Engine Oil
  • Exhaust
  • Power Steering Fluid
  • Steering and Suspension
  • Tire Inflation and Condition
  • Windshield Washer Fluid
  • Wiper Blades
  • Wheel Alignment

Even drivers with limited motor vehicle knowledge can perform some of the above tasks or checks. For all else, seek out your trusted professional mechanic.

Contact Hance’s Uptown Collision Center in Dallas TX

Conveniently located on McKinney Ave in Dallas, you can contact us at 214-666-5291 or use our mobile app to schedule service. Shop Hours are: Mon–Thurs: 7:30am – 5:30pm, Friday: 7:30am – 5:00pm (Closed from 1-2 p.m. for Lunch).




How Paintless Dent Repair Works

Friday, June 22nd, 2018

paintless dent repair

Paintless dent repair, known for short as PDR, is an environmentally-friendly way of repairing a vehicle that has been in an accident. Essentially, it’s a method of restoring a vehicle’s body to factory-like condition within a smaller time frame and at a fraction of the cost of full-on auto body repair.

Because it’s a much less invasive process for dent repair, it is designed for small to medium repair needs. Larger dents and issues will require auto body repair, panel removal, etc. Technicians skilled in PDR use state-of-the-art technologies to get beneath the vehicle’s “skin” and gently coax dented panels back into position without making scratches or compromising the paint job. It’s ideal for addressing damage caused by hail, dings, creases and small dents.

The PDR process involves the technician first assessing the damage, then gaining entry to the dent and taking a closer look. Finally, he or she will apply slow pressure to work the dent out.

How Does it Work?

Let’s go into more detail on the steps discussed above.

Damage assessment is the first step. This allows technicians to see the extent of the damage and determine if PDR is indeed the right way to go. Between 80 and 90 percent of all dents are able to be removed through PDR. Then, the technician will prepare the area around the dent before attempting the repair.

Next up, it’s necessary to gain entry to the dent, which is typically from the back side, necessitating the removal of body panels, tail lights and even interior panels in some cases. Essentially, the technician has to create a pathway to the dent area.

Your technician will use a special light to gain visual access to the area, which gives off a shadow. This helps the technician know precisely where the tools should be placed to massage the area back into its original position. This slow pressure takes some time and precision.

Most times, PDR can be done on the same day you bring your car in. Of course, the exact time frame will depend on the dent’s severity and how hard it is to access it.

Paintless Dent Repair vs. Traditional Dent Repair

Traditional dent repair involves filling dented areas with paint or body filler, to be matched to the rest of the exterior. This can make your car look like new, but it still doesn’t offer a sustainable, long-term solution. In addition, it’s more costly than paintless dent repair, more time-consuming, and negatively impacts the re-sale value of your vehicle.

With paintless dent repair, there is no need for fillers or sanding. For minor repairs, PDR is a quicker, more cost-effective alternative all the way around.

Contact Hance’s Uptown Collision Center in Dallas TX

If you require our services for paintless dent repair in and around Dallas, contact us at 214-666-5291 or visit us at 829 McKinney Avenue in Dallas, TX. Schedule an appointment today and get your car back to looking its best.


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