About the Owners

Welcome to Hance’s Uptown Collision Center (aka Hance Paint & Body Service). We’ve been located at 4829 McKinney Avenue, Dallas, TX since 1955 and have recently expanded to open a second location at 1201 E. Plano Pkwy, Plano, TX 75074 to serve our Collin County customers better. Find out a little more about the owners below.

Rob Mays (President)

Family owners of Hance's Auto in DallasRob Mays, aka CarNutDallas, has been a lifelong car guy. Back in the days when kids stood on the back seat and did not wear seatbelts, he had his faced glued to the window naming every car that passed by. Slipped between his grade school textbook pages, were Car & Driver, Road & Track, Auto week and the Robb Report. Lost in the world of cars, cars, cars, Rob dreamed of where his passion would take him… 25+ years ago it took him to Hance Paint & Body!

Purchasing the Dallas landmark in auto repair with his family in 1995, Rob has made it his life’s goal to provide the best in personal care and attention to detail to those dealing with an automotive dilemma. Rob has worn many hats, but the one he enjoys most is dispensing solid automotive advice free of charge. Rob’s experience includes vehicle sales, restoration and towing, as well as management training with a large successful luxury car dealer in Dallas. Rob is here to maintain the traditions and values of the Hance name.

With the help of his well-trained, experienced and diverse team, he is meeting the demands of the modern consumer and vehicle owner for the metroplex. After 25 years at one location in Uptown Dallas, he is proud to announce the newest location at 1201 E. Plano Pkwy, Plano, TX 75074. This is a large facility to handle work overflow from McKinney Avenue and to start serving the needs of his friends, family, church and growing consumer base of Plano, Richardson, Frisco, McKinney and Allen. Contact his team at Support@hanceauto.com with any questions automotive related or to schedule your repairs.

Check out what Rob has to say about his love of cars and how he got into the auto repair business in Dallas, TX here:

Lorraine Wire (“The Nana”)

lorraine-hanceLorraine has over 40 years experience in managing and marketing automotive relative businesses and her family has owned the shop since 1995. She spends a few days a week overseeing the shop – and spends the rest of her time playing golf and playing with her grandchildren.

Hance’s Collision Center is a unique Park Cities business in that it is serving third generation customers and it is our goal to provide the same superior customer service that has always been a trademark of our business. We want to continue the legacy of Roy Hance of having a family owned automobile collision repair facility at the southwest corner of McKinney and Monticello for our loyal customers.

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