Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

Coming soon, new Plano Location April 2020 – 1201 E Plano Pkwy

Mon–Thur: 7:30am - 5:30pm
Friday: 7:30am - 5pm
Office Closed from 1-2pm for Lunch

About the Owners

Welcome to Hance’s Uptown Collision Center (aka Hance Paint & Body Service). We’ve been located at 4829 McKinney Avenue, Dallas, TX since 1955. Find out a little more about the owners below.

Rob Mays (President)

Mays Family DallasRob Mays, aka CarNutDallas, has been a lifelong car guy. Back in the days when kids stood on the back seat and did not wear seatbelts, he had his faced glued to the window naming every car that passed by. Slipped between his grade school textbook pages, were Car & Driver, Road & Track, Autoweek and the Robb Report. Lost in the world of cars, cars, cars, Rob dreamed of where his passion would take him…….21 years ago it took him to Hance Paint & Body!

Purchasing the Dallas landmark in auto repair with his family in 1995, Rob has made it his life’s goal to provide the best in personal care and attention to detail to those dealing with an automotive dilemma. Rob has worn many hats, but the one he enjoys most is dispensing solid automotive advice free of charge. Rob’s experience includes: vehicle sales, restoration and towing, as well management training with a large successful luxury car dealer in Dallas. Rob is here to maintain the traditions and values of the Hance name. He is running the day to day operations, managing the claims process and negotiating with Insurance companies on your behalf. Contact him by phone or email with any questions automotive related or to schedule your repairs.

Lorraine Wire (“The Nana”)

lorraine-hanceLorraine has over 40 years experience in managing and marketing automotive relative businesses and her family has owned the shop since 1995. She spends a few days a week overseeing the shop – and spends the rest of her time playing golf and playing with her grandchildren.

Hance’s Collision Center is a unique Park Cities business in that it is serving third generation customers and it is our goal to provide the same superior customer service that has always been a trademark of our business. We want to continue the legacy of Roy Hance of having a family owned automobile collision repair facility at the southwest corner of McKinney and Monticello for our loyal customers.

What’s Rob talking about?

Visit the blog to learn more about your car.