We are closed for lunch from 1-2pm M-F. Contact our collision center for the finest auto body repair and painting in Dallas, TX.

We are closed for lunch from 1-2pm M-F. Contact our collision center for the finest auto body repair and painting in Dallas, TX.

Mon–Thur: 7:30am - 5:30pm
Friday: 7:30am - 5pm
Office Closed from 1-2pm for Lunch

Archive for the 'Dallas Body Shop' Category

Keep Your Car Cool in the Summer Heat

Tuesday, August 30th, 2016

To keep from overheating (and we’re talking about the vehicles AND their owners!), there are ways you can keep your car cool in the dog days of summer. Even though you may have AC, it’s not efficient to run it full blast all the time. Check out these tips to be smart about staying cool.

keep your car cool in the texas summer heat

Let Out the Heat

If your car has been sitting outside in the hot sun all day, turn it on and crack the windows to let some of the heat escape. If you have sun protector for your dash board, use it when you know you’ll be parking in direct sunlight for several hours. Once you’ve let out some heat, turn on the AC and make sure all your vents are working correctly. Turn them all to the ON setting (hey, you never know when your kids have been fiddling with the settings!), and position each passenger’s vents for optimal cooling pleasure.

If you don’t have time to crack the windows for awhile before taking off, set your climate controls to push fresh or AC air through all footwell vents first. Then, open your windows and sunroof. Because hot air rises, that trapped stale air will leave the car that much faster. Here’s a handy tip: got some cold packs? Put them in front of your vents and blow the cool air on those. The air that reaches you will be double the cool!

Keep the Engine Cool

Once driving, especially for long distances, try not to use your AC full blast every second of the way. Use it sparingly. Why? Your air conditioning compressor runs off your car’s engine, so switch it off now and then to keep your engine from working so hard, suggests CarMax. Some other tips to keep the engine from working too hard:

  • Check the coolant. If it’s too low, your engine will run hotter than it should. Add coolant yourself per the specifications in your operator’s manual. You can also ask your auto body repair mechanic to do this for you.
  • Check the oil. Because oil disperses heat from your engine, you can burn oil a bit faster in the summer than cooler months. Check the levels or have your mechanic do it. Stay on top of the levels even between scheduled oil changes.

Getting Hot, Hot, Hot!

If you’re driving and things feel a bit too hot, pull the car over. This can happen when your temperature gauge is headed toward a dangerous level. Driving an overheated car for a prolonged period of time can cause much more damage than if you simply pulled over and let it cool down. It may seem counter productive, but switch on the heat to get more coolant moving through the engine block, then open the hood and let things cool off. Call for service.

You can avoid all that problem in the first place by adhering to your car’s maintenance schedule so it runs as efficiently as it can. The more efficient your vehicle is, the healthier it will be overall, with less stress put on all the systems.

Contact Hance’s Uptown Collision Center in Dallas

Hance's Collision Repair in DallasPart of sticking to a regular maintenance schedule means keeping up the aesthetics of your vehicle. If you need auto body repair, painting or service, contact us at 214-666-5291 to schedule an appointment.

Check out Rob’s Car Blog (Car Nut of Dallas) for more car tips.

How to Work With Your Insurance Company for Adequate Compensation

Wednesday, August 3rd, 2016

Getting into a car accident is stressful enough without adding insurance adjustments and compensations to the mix. Immediately following an accident, you know you have to share insurance information with the other driver, but what happens after that? How can you be sure you’re getting adequately compensated for the damage? If you have a trusted mechanic on your side like Hance’s Uptown Collision Center, you will be assisted throughout the whole process. We work with insurance companies all the time to ensure our customers get the compensation they deserve. And not just SOME money — enough to cover ALL damage to the vehicle. The first step is to schedule an appointment for a repair estimate.

Even if you weren’t at fault for the accident and you are due reimbursement or compensation for accident-related costs, dealing with insurance companies can still be confusing, daunting and frustrating. Assuming you have started the process by contacting the other insurance company and getting the ball rolling, the next step is to get reimbursement for property damage and theft.

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Determining Reimbursement: Getting Proof

The claims adjuster will evaluate these factors by taking photographs and writing notes about all damage to the vehicle. Your written statement about what happened also further helps the adjuster in his decision regarding compensation for your damages and loss. DMV.org suggests keeping all receipts and before-and-after pictures if you have repair work done to your car.

Diminished Value

This is where Hance’s Auto comes in. We can work with your insurance company to come up with a mutually acceptable number that you feel comfortable with. That’s even if your vehicle is worth repairing — it could be deemed a total loss. This means it will cost more to fix the vehicle than the vehicle is worth.

Medical Costs

If you are found not to be at fault for the accident, you can go after the other insurance company for compensation on your medical bills. Sometimes, the other person doesn’t have insurance, or maybe the amount you’re quoted won’t be nearly enough to cover your bills. In this case, you may want to get in touch with a personal injury attorney to fight for additional compensation.

Deductibles

It depends on your exact situation, but you may have to pay a deductible before getting payment for your claim. If you’re eventually determined not to be at fault, you may be able to get that money back later.

collision repair dallas

Contact Hance’s Uptown Collision Center in Dallas

Need help managing the insurance aspect of your claim? We can assist you here at Hance’s Uptown Collision Center. Contact us today at 214-666-5291 to kick start the process and get the compensation you deserve.

How to Lower Your Car Insurance

Wednesday, February 24th, 2016

how to lower car insuranceEveryone needs auto insurance — that’s a reality for car drivers of all ages. However, this doesn’t mean you should have to pay through the nose just to be sufficiently insured. It all depends on your research and approach. Do your homework and you can save hundreds of dollars on car insurance just by following a few tried-and-true tips. Lowering your car insurance premiums means you have more cash in your pocket to do the fun stuff.

Compare

This is the first step of your research. Call at least three different car insurance providers to get quotes on coverage. It’s worth the time you’ll spend online or on the phone to check out rates and policies — because they DO vary. Every company vows to save you money, but it’s your job to cut through the clutter to see what the real deal is. In addition to comparing overall rates between companies, ask about options for different drivers within one insurance policy type. This is because different drivers in your family may be at different levels and qualify for different discounts.

Consolidate

It usually pays to bundle, so look into combining all of your other insurance policies into one for a bulk rate. You can include home, renters, and other types of insurance with your auto insurance for one low price. Again, insurance companies vary in their consolidation deals so be sure to ask for that pricing when on the phone. Not only will this save you money in the long run, it will save you time and hassle too, as you don’t have to juggle the paperwork and log-in account numbers associated with each individual policy over multiple providers.

Lower Coverage

With the average car’s age being about 11 years in this country, you may want to consider lowering your collision insurance on your vehicle if it’s worth less than 10 times the premium amount, advises The Motley Fool. Everyone’s financial situation is unique, so if this would save you money each month and you meet the parameters, this could be a wise decision.

Higher Deductible

This is also a highly individual situation, but this option could also save you cash. The Insurance Information Institute says by raising your deductible from $200 to $500, you can reduce collision and comprehensive coverage premium costs by 15 to 30 percent; if you increase your deductible to $1,000, you can save even more — 40 percent or more in fact. Just keep in mind you will be responsible for paying this in the event you have an accident.

Ask About Discounts

This is a relatively easy way to find out how you can save on your car insurance, and it just takes a simple phone call to your existing provider. There are many discounts out there, including for:

  • Low mileage
  • Safe driving
  • Defensive driving courses
  • Students
  • Safety features
  • Loyalty
  • Multi-car
  • Anti-theft
  • Association membership

In regards to the association membership discounts, you may be eligible for this discount through work or personal connections. This may be through your membership in clubs, alumni associations, and societies — all of whom are willing to give drivers a discount on their auto insurance. Call your company’s HR department or your club chair person to inquire. It’s worth the phone call!

Contact Hance’s Uptown Collision Center

Hance's Collision Repair in DallasHance’s Uptown Collision Center can save you money on car repairs, thanks to our family-owned approach since 1955. Visit us to schedule an appointment. Visit Rob’s blog (Car Nut of Dallas) for more car tips or to ask questions you have about your car.

Hance’s Uptown Collision Center
4829 McKinney Ave
Dallas, TX 75205
Phone: 214-666-5291

Selecting a Body Shop and Steering

Thursday, February 20th, 2014

What you should know and are not being told by that Gecko or Flo

So you have had in accident with your car in Dallas Texas or surrounding community, now what? First thing you do is call your insurance company to begin the claims process, to start your road back to automotive recovery. That silly Gecko and Flo act like they are your best friends and life and auto collision repair is so easy. We can get you back on the road and make life easy. Well guess what, they are not being completely honest. Not a single insurance company is being honest. And for that matter many collision centers and body shops in Dallas, Texas are not being honest either. They are wanting to lead you down a golden path and money saving tools for them, that leave you and your vehicle short changed. Their business model is to collect premiums and pay out very little in claims. They implement a process and procedure designed to save them money. Money and repair processes owed to you. A proper repair with new parts and a pre-loss condition result. They do this they say to save you money. But why is it when you have a claim, they raise your rates. Why is it that when they use these Concierge and Express programs, they never give you a refund?

Most “independent” shops are different and for good reason. We do not get in bed with insurance companies. We do not let them dictate the process and the results. We are an advocate for the consumer. I personally count it as a blessing to fix cars and help people. We do it, day in an day out many times at no financial gain; by just talking and sharing our experience and knowledge at no charge. Our advice is always free! We do it to help you through a process that is foreign and not an everyday affair to have your car fixed after an accident. We do it, because we truly want what is best for you. And the strangest part is that if the free market was really at work and everyone paid out of pocket for repairs and no insurance was involved, the chain stores would be out of business. The quality of work alone would be enough to close their doors!

What is important to know is that “steering” is illegal. An insurance company should not tell you that by going to any shop you choose, it will be a negative. To say a shop is “not on the program” or not preferred should be of no consequence. You tell them where you are going and who you want them to work with, end of story! They have a right to inspect the vehicle prior to any work being done or any claims being paid. Under the law, they only have so many days to look at the car. They must respond to your desire. There is a tremendous amount of “gray” to this conversation and information that could fill volumes of books. But in the end, you have a consumer bill of rights, you have choices and you should know that any independent auto body shop you choose, have your best interest in mind. We do at Hance’s. We give you options and information. The most important thing you can have when it come to your car and you! -Rob aka Car Nut Dallas

Auto Body Dallas – Independent Insurance Advocate

Tuesday, November 12th, 2013

Taking a moment to share with you this morning a significant change in our business and moral philosophy shift of our operation. When it come to collision repair and Auto Body shops in Dallas, you have many many choices. A lot of times you do not realize the rights you have or the choices you can make when it comes to your car, your accident repair and you or someone else’s insurance company: YOU HAVE THE RIGHT TO CHOOSE. Under Texas Law, the consumer can choose any shop to fix their vehicle. The insurance companies form alliances and business relationships with those facilities that benefit them and their business model for cost savings and price controls. When you choose an Auto Body Shop in Dallas, a lot of times you are directed to a website or mobile resource that gives you predetermined choices that the insurance company has contracted with to fix your car. Those choices benefit the insurance company. It may seem seamless for you, it  may feel like “concierge” service, but in reality it purely a relationship of savings between the “big box shops” and the insurance companies. The DRP – Direct Repair – shops provide discounts and volume to the insurers that you the consumer do not benefit from. You have no “advocate”  looking out for you, your options and your car. Insurance companies say these relationships benefit you the consumer by lowering premiums and getting you back in your car faster and your “life back in order.” That is code speak for lowering their payouts and increasing or maintaining their profits. Insurance companies are not our friends. Not bad people, but they are business. A profit and stock price business. Many years ago, they were suppose to be only mutual companies. Mutual benefit to the policy holders. But now they are Stock companies and their obligation is to the stock holders and to earn a profit. We are required to have insurance to operate a vehicle. Insurance is a good thing when we are in trouble to mitigate our financial loss. But most consumers deal with insurance when they purchase, not when they have a claim, so our understanding of our claims rights is foreign to us. You need an advocate to help you with Auto Body Repair in Dallas to share with you their knowledge, expertise and to help navigate the insurance “game.”

This past week, we decided as a family and as a business owners, to stop participating in our only DRP. We have advocated for years that this is a bad practice, but with a 30 year relationship with one of the largest insurers, we had stability and built in business. Frankly we were/are scared to leave and to not have that source of revenue. This is a tough business and when 30% comes from one source, that is a huge stream of revenue to turn your back on. But morally, ethically and philosophically we have to practice what we preach. We have to continue to be that advocate in Auto Body Repair in Dallas. Some of the business practices we were being asked to do, did not make sense. We could see no benefit to the consumer or our business. Future rights and future business practices were being jeopardized. If we continued our relationship, then we were not being true to our convictions and giving away our rights as shop owners and consumer advocates.

When you have an accident, call us. We want to fix your car, but in the end we want to educate and help you. If we do not get the opportunity to fix your car, at least you will know we gave honest, solid and unbiased advice about your car and your accident. We realize you can go anywhere. We realize you receive a lot of influence from your agent and your provider, but you have rights. You have options and you have the ultimate choice. Call me 214-666-5291. My advice is always free and from now on, no DRP involvement. We are here for you and we can only stay in business with you making the choice to use Hance’s Uptown Collision – Hance Paint and Body.  -Rob aka Car Nut of Dallas

Dog Days of Summer – Tips From Your Dallas Body Shop

Saturday, August 31st, 2013

body shop dallas | Hance's Uptown Collision CenterThese are the “dog days” of summer.   Our Dallas body shop has seen some sun damage this summer in our client’s vehicles.  With record high heats this last week, we thought we would give you a few “hot tips” on how to keep your vehicle cool.  Watch this video for a bonus tip to prevent your vehicle from becoming one our most recent Dallas body shop repair!

dallas body shop 75205
Hance Paint & Body
Hance’s Uptown Collision Center
4829 McKinney Ave
Dallas, TX 75205

Photo Credit: © Depositphotos.com/iqoncept

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