As of October 2016 we are closed for lunch from 1-2pm M-F. Contact our collision center for the finest auto body repair and painting in Dallas, TX.
As of October 2016 we are closed for lunch from 1-2pm M-F. Contact our collision center for the finest auto body repair and painting in Dallas, TX.
Mon–Thur: 7:30am - 5:30pm
Friday: 7:30am - 5pm
Office Closed from 1-2pm for Lunch

Archive for the 'Auto Body Repair Dallas TX' Category

5 questions to ask your mechanic every time you go in for service

Friday, June 9th, 2017

5 Questions to Ask Your Mechanic Every Time You go in for Service

Bringing your car in for service, whether planned or unplanned, is never fun. It’s also costly. That’s why you should educate yourself on the basic services your vehicle is going through and appear informed to your mechanic. This will give you an air of confidence so you’re less likely to be taken advantage of, plus it will help you interpret what your mechanic is telling you. Be sure to ask these five questions whenever you bring your motor vehicle in for service:

1. How much for diagnostics?

This number is likely to vary quite widely from mechanic to mechanic, which is why you should ask. It’s a tough situation, because you’ve obviously gone so far as to take your car in for a check-up as to why your dashboard is lighting up. When faced with the estimate, you may think: do I stay or do I go? In many ways, it’s like asking your doctor to tell you how much a visit will be, even as you’re sitting on that cold examination table.

You want your car repaired but you don’t want to pay an arm and leg just for troubleshooting. You can always shop around for better prices if you don’t like what you hear. The U.S. average for check engine light-related repair costs is $390.38, according to CarMD. That’s a decent chunk of change, so you should know your stuff when the mechanic comes back with the results of the diagnostics.

2.  Are your mechanics ASE certified?

The National Institute for Automotive Service Excellence, a non-profit organization that has trained 325,000 automotive professionals across the country, has awarded certain shops with the ASE Blue Seal of Excellence. This means those mechanics are highly trained in automotive repairs, but they have to keep taking the test to re-certify every five years. Ask your mechanic if they are ASE certified. It can’t hurt. In fact, it can only help.

Just an FYI, Hance’s Paint and Body Service is an I-CARTM and ASETM certified garage, backed by experienced technicians who boast top-notch training and education in collision repair.

3. Can you give me a written estimate?

Don’t rely on a word of mouth estimate, especially one that’s given over the phone without the mechanic even inspecting your vehicle. Many mechanics will give you a free estimate, which is great, but always get the repair quote in writing. The estimate should include:

  • Parts
  • Labor
  • Taxes
  • Discounts

Sometimes, additional problems are uncovered while the mechanic is servicing your vehicle. Ask them to give you a call with any additional services and their associated costs before doing the work. Be aware that some dealers of mechanics will charge you miscellaneous fees, or give you an incomplete estimate, such as for tire replacement without the line item for tire disposal fees. Be diligent about uncovering hidden fees that can really break the bank.

4. Is the part still covered by the warranty?

When a part is still covered by the warranty, you can breathe easy knowing you won’t have to pay out of pocket for it. However, if your car is not new, it’s likely that the parts are no longer covered under warranty. If your mechanic or dealership service department techs aren’t sure, take matters into your own hands and check with the auto manufacturer directly.

5. Does your mechanic specialize in my car’s make and model?

This is always an important question. If anybody is going to work on your car, it better be someone with experience in your make and model. Your mechanic should know all the issues common with your type of car and how to address them.

Contact Hance’s Uptown Collision Center in Dallas

Serving the surrounding Dallas community with 60 years of experience in auto repair and collision repair, you can count on Hance’s to get the job done quickly and efficiently. We welcome any questions you may have about our service. Contact us at 214-666-5291 to book your appointment.

Types of Body Damage: How are They Repaired?

Wednesday, May 17th, 2017

Accidents are a fact of life. Every time you get behind that wheel, there is the potential for a fender bender, side swipe or worse. Hopefully, the damage is minimal and it can be fixed through auto body repair. In addition to accidents, though, the weather can really do a number on the condition of your car as well. From road trips to parking lot accidents to long-term weather exposure, it’s important to get any damage addressed quickly and efficiently. Here are some of the most common types of auto body damage, with the fixes that go along with them.

Weather

Even if you have a garage, it’s a safe bet to say your car spends a whole lot of time outside, from just driving around to parking at malls and at work. Over many years, your vehicle is exposed to sun, snow, hail and rain. All that moisture is a breeding ground for corrosion and rust. And all the UV rays from the sun will fade and damage your paint job. It may happen so slowly you don’t even realize it. But it’s there. However, there are some simple fixes if you notice small areas of damage. In this case, you can sand and repaint the affected area. When rust has gotten very deep into the metal, it may not be able to be fixed with this simple method. It may have to be cut out and replaced with brand new metal. In the case of hail causing tiny pits, you could benefit from paintless dent repair.

Scratches

We’ve all experienced the frustration of coming out of the grocery store to find a shopping cart has banged into the side of our car. Parking lots can certainly be dangerous, risky spots for scratches. If that scratch is small enough, it can be rubbed and buffed out; however, larger paint scratches may need a body filler and computer-matched auto painting.

Dents

Dents are inevitable at some point in the life span of your car, but they can usually be repaired fairly easily. Whether you’ve suffered a run-in with a shopping cart, another car or a baseball that hit your hood, many dents can be pulled out using a special process and device. If there is no paint damage, paintless dent removal is the technique of choice. Your technicians will be able to tap the dent out from the backside of the panel. For bigger dents where this is not possible, a small hole may need to be drilled where a tool is inserted to effectively pull the dent out. The technician then fills the hole and paints the damaged area. In the case of an extremely large dent caused by a collision, you may have to have the whole panel replaced.

Collisions

Collisions cause the biggest dents, scratches and damage of all. Collisions can cause structural damage to a car, such as in the case of a bent frame. In this case, your technician can use computer-aided machinery to straighten out the frame and ensure the vehicle complies with factory specifications.

Contact Hance’s Uptown Collision Center

Sadly, accidents are a very real possibility whenever you get behind the wheel. If you ever need professional auto body repair in and around Dallas, come to Hance’s Uptown Collision Center. Please contact us at 214-666-5291 to book an appointment for auto body work at fair prices. You’ll find us at 829 McKinney Avenue in Dallas TX.

7 Things That Can Ruin Your Car’s Paint Job

Wednesday, February 1st, 2017

7 Things That Can Ruin Your Car’s Paint Job

There’s nothing like that new shine of a paint job on your car. Whether fresh from the dealer’s lot or the autobody shop, a fresh coat of paint signals pride in your vehicle — a pride you’d like to keep for as long as possible. However, there are many environmental effects that are working against your car:
1. Bugs and Bird Droppings: While there’s really nothing you can do about bugs smashing onto your hood or bird droppings down the side of the door, there is something you can do after the fact that will save your paint job. Rather than let the evidence sit there, hoping a good rain storm will rinse them away, you need to wash them off as soon as you notice them. That’s because bugs and bird droppings tend to be very acidic and will eat away at the paint if left there to fester. Be gentle and don’t scrub with abrasives.

2. Road Debris: This is a big offender — yet another one you can’t prevent from happening. Just driving on the street can kick up small pebbles, dirt and salt (in wintry regions) that can pit your paint job. Clean your vehicle often but again, don’t scrub. Those little bits of dirt will cause unsightly scratches. Salt placed on roadways to keep snowy and icy conditions at bay can eat away at your paint and cause corrosion.

3. Construction Debris: You always wince as you head through a construction zone, hearing all that dust, gravel and asphalt peppering the underside of your car and bumper. Avoid these construction zones if you can, and certainly don’t park near any of them. The dust kicked up by these areas can settle on your car and dull its sheen. Take your car to the car wash if you inadvertently drive through a construction zone.

4. Gas: Most of us are in a hurry when filling up with gas. However, those drops and spills down the side of your car as you take out the hose can be a killer for your vehicle’s paint job. Once it has set in, a gas stain is very hard to get off later. If you spill, use a microfiber cloth to wipe it away immediately.

5. Sprinklers: Parking near a sprinkler may sound harmless (hey, whose car couldn’t use a natural bath once in a while?). However, the water spots left by those sprinklers have minerals in them that, when dried by the sun, can leave random spots that are hard to get off.

6. Writing: Your kids may think it’s funny to write “Wash me” on your car, but this can cause damage to your paint job. That’s because dirt is like sandpaper and has the same effect on your shiny new paint job.

7. Coffee: We’ve all driven off with a cup of coffee on the roof at least once in our lives. However, those coffee stains can be a detriment to your paint job. Since coffee (and other beverages such as soda) is acidic, this can hurt your car’s finish so wash it off as soon as you can, advises DriverSide. If there’s sugar in your coffee, that’s even worse because it leaves a sticky residue.

 

Contact Hance’s Uptown Collision Center

Stop by Hance’s Uptown Collision Center at our convenient location in Dallas to see what we offer for autobody repair and paintless dent repair. Contact us at 214-666-5291 to make an appointment or use our online form. Our shop hours are Mon–Thur: 7:30am – 5:30pm and Friday: 7:30am – 5:00pm.

Tune Up Your Car Before Traveling This Holiday Season

Tuesday, December 13th, 2016

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Nearly 47 million people will be traveling 50 or more miles from home this holiday season, according to Auto Trader, with nearly a quarter (22%) traveling almost 100 miles in their cars. That’s a lot of cars on the road, and you’ll be jockeying for position with them if you’re planning on doing some holiday travel as well. The key to a successful road trip for the holidays is a well-oiled machine — specifically, your vehicle. Don’t wait till the last minute to hop in the car and take off. Prepare well ahead of time by getting a tuneup on your car, making sure the oil is topped off, getting problem areas fixed with auto body repair and filling it up with premium gas.

Tips for Prepping Your Car

Before setting out, heed these helpful tips so as to reduce the chances of breakdowns and accidents while on the roadways:

  • Take a look at your tire pressure and fill tires with air if low. Add oil and coolant if necessary and take your car through the car wash.
  • Re-set your mileage so you can track exactly how many miles you’ll be traveling.
  • Set your GPS system to the destination ahead of time so you’re not hurrying to do that when you have all the kids loaded up in the car.
  • Turn on all driver assistance systems, such as Blind Spot Detection, Forward Collision Warning, Lane Departure Warning, and Rear Cross Traffic Alert.
  • Check the forecast to ensure you won’t be hitting any weather snafus. Just because it’s calm and clear at home doesn’t mean it isn’t stormy somewhere along the way.
  • Visit the Federal Highway Administration’s website for national traffic and road closure notifications.
  • Heading to a cold or snowy locale? Pack the car with ice scrapers, ice melt, hand warmers, flares, cables and blankets. Keep a cell phone charger in your glove compartment at all times as well.

A couple of weeks before, get anything repaired on your vehicle that you’ve been meaning to address. This includes broken headlights or taillights and even auto body repair from that accident you got into a few months back. Having a well-functioning car that looks good will help make your trip a more enjoyable one.

Staying safe this holiday season means doing all of the above but also obeying the rules of the road and ensuring everyone in the car is wearing their seatbelts. Reducing the risk of accidents and break downs is important as you navigate to your destination. Traffic is an inevitable factor you’ll have to deal with, so keep a safe distance behind the car in front of you and drive defensively. If you do get into a fender bender, you can rely on Hance’s Uptown Collision Center to fix the damage when you return. 

winter driving

Contact Hance’s Uptown Collision Center

Located conveniently on McKinney Avenue in Dallas, TX, Hance’s Uptown Collision Center is your first choice for superior collision repair and auto body work. Contact us at 214-666-5291 to schedule an appointment for auto body repair, collision repair or paintless dent repair. Our hours are Mon–Thur: 7:30am – 5:30pm and Friday: 7:30am – 5:00pm. Check out our website regularly for money-saving coupons, specials and much more. On behalf of Hance’s Uptown Collision Center, we wish you a happy and SAFE holiday season!

How to Find the Best Auto Body Shop Near Me

Thursday, November 3rd, 2016

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Auto mechanics are a dime a dozen around Dallas, but what are you really getting? Too many mechanics give lip service when it comes to what they do, but many fail at offering the whole package. Ideally, you want an auto body shop near you that can go the distance in terms of varied offerings, stellar service and peace of mind through proven work. Finding a convenient auto body location isn’t enough anymore: you also have to choose a reputable provider that will come to know you and your car, and provide services that exceed your expectations time after time.

Here are some considerations to keep in mind when searching for the best auto body repair shop in Dallas.

Company Location and Overhead

The location, size and overhead requirements of an auto body shop will largely contribute to how much it charges for standard services. Let’s say you have a large, multi-location shop with a lot of front-office workers. Because those shops have a high overhead, they tend to overcharge for services to make up for those costs. “Labor hours” is a big area where you can get taken advantage of by auto body shops, says Edmunds. Many body shops use reference guides to estimate the number of hours needed to perform common repairs; however, larger, higher-end shops and dealers may charge for things they may have to do, including time spent taking off the hood and doors.

Word of Mouth

While it doesn’t provide anything concrete, word of mouth recommendations should never be overlooked as part of the vetting process. This can give you clarity and insight into choosing a particular company. Chances are, if all your friends have something wonderful to say about the service at Shop A but all negative things to say about Shop B, this will likely be your deciding factor in choosing which to go with. Advertising is great, but sometimes the small family-owned shops just don’t have the budget for glossy ads; however, they may provide stand-up service even though you don’t hear about it on TV and billboards. Reputation is everything in this business, as most general members of the public don’t know what goes into the process and often are leery about trusting someone to address the issues with their vehicle.

Expertise

Of course, you also want a mechanic who is skilled in all facets of auto body repair. This may mean you have a quick conversation with the owner about what he or she offers, what training the team gets, and what they offer. Ask about years in business to gauge how well they’ve operated within the community over that time. Ultimately, you want a mechanic who frequently works with your make and model of car, giving you peace of mind when you have to leave it for service.

Estimates

Cost is a big factor in choosing an auto body shop near you. Call several in your area to get an idea of what things cost. Many auto body repair shops will even match estimates if you go to them with a lower one. They would rather earn your business and trust over losing you to the competition. Don’t always automatically go with the lowest quote, though. You don’t want to trust the care of your vehicle to a fly-by-night mechanic who’s going to do the bare minimum, which could lead to further problems later on. Take other factors into consideration in addition to cost, such as how close a shop is to your home or work.

 

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Contact Hance’s Uptown Collision Center in Dallas TX

Servicing Dallas, Highland Park, University Park, Uptown, Lakewood, Lower Greenville, and Lake Highlands, Hance’s Uptown Collision Center located on McKinney Ave in Dallas is a top choice for many area residents. Contact us to check out what we do at 214-666-5291.

Is Paintless Dent Repair Right for You?

Friday, June 24th, 2016

Getting in an accident is no picnic. Provided you and everyone involved are OK following an incident like this — whether a fender bender or something more serious — you may turn your sights to the frustration of getting your vehicle fixed. You may have heard about paintless dent repair as an alternative to full-on body work. Yes, it takes less time than auto body repair and can be more convenient, but is it right for your situation? It may turn out that Hance’s Uptown Collision Center auto body repair service is a better choice for you.

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When is PDR a Viable Choice?

There are times in which paintless dent repair is a good choice, but it all depends on the type of accident you have been in. PDR is reserved for less serious accidents featuring small dings that are easy to bang out. Think: shopping carts at the grocery store, small fender benders, baseballs to the roof, etc. Paintless dent repair is generally a more affordable and speedy form of dent repair — one that doesn’t affect the paint job done at the factory. As a less intrusive process for dent repair designed, it’s best for small to medium repair needs. Using state-of-the-art technologies, your trusted Hance mechanic repairs dents by getting under the “skin” of the vehicle to gently coax dented panels back into position. This is done without damaging or scratching the panels at all. Because this approach does not involve painting, the price tag is lower than traditional dent repair work.

If your car has been affected by the following, PDR may be a good option for you:

  • Minor Hail damage
  • Door dings
  • Minor body creases
  • Small dents
  • Bumper indentations

However, this option isn’t always possible when it comes to larger, more serious dents. When you’ve been in a bigger accident with damage not only to the paneling but the paint job as well, it becomes necessary to repair dents and then color match and paint the vehicle. New panels may have to be ordered if the dent is large, scraped or gouged. It takes a trained eye to get the color just right and blend it in seamlessly. This takes vast knowledge of the specific brand and model of car as well.

auto body repair

When is Auto Body Repair Work a Better Choice?

While you may be hoping for paintless dent repair to remedy your situation because it generally takes less time, this isn’t always possible. In the case of auto body repair, the wait for your vehicle to be finished  is well worth it because you are essentially getting a new portion of your car. Panels are ordered from the manufacturer and paint has to be artfully applied to blend the two so it never looks as though you were in an accident. That’s where our technicians come in — who are more like artists than anything else!

Auto body repair is a better choice if the metal of your vehicle has been severely stretched, dented, gouged or creased and the paint is cracked.  With PDR, you simply can’t get scratches out or repair paint damage. In addition, cars that were made prior to 1990 are not great candidates for PDR, as the paint featured on those vehicles isn’t as resilient and flexible as the paint you see on newer cars. As an aside: after the Clean Air Act amendments of 1990, paint-makers began adding water-borne paints to their product lineups in response to clean-air initiatives to cut volatile organic compound emissions, according to Cars.com.

Contact Hance’s Uptown Collision Center in Dallas

To find out why auto body repair may benefit you, please contact us at 214-666-5291. We are conveniently located on McKinney Avenue!

Hance’s Uptown Collision Center

4829 McKinney Ave
Dallas, TX 75205

Paintless Dent Repair vs. Auto Body Repair

Tuesday, April 19th, 2016

The world of auto repair can have some pretty confusing terms. Two of those terms: paintless dent repair and auto body repair may have you scratching your head. What do these two terms mean exactly and how are they different? Here at Hance’s Uptown Collision Center, we’re all about educating the public, so here’s a look at how they differ. By the way, we offer both kinds of services here at our Dallas-area shop.

Paintless Dent Repair

paintless dent repairWhen a motor vehicle has been in an accident and suffers damage, it can be restored using innovative solutions in paintless dent repair, painting, touch-ups, and precision color matches. Unfortunately, accidents of all kinds can and do happen. Almost 240,000 people were injured in motor vehicle crashes throughout Texas just in 2014, according to the Texas Department of Transportation. Thankfully not all of them are serious, but they leave their mark, to be sure, in the form of small dents.

The main difference between paintless dent repair and auto body repair is that it’s more affordable and faster to fix, plus it doesn’t damage the factory’s paint job. Best for small to medium dents, the latest state-of-the-art technologies are used to access underneath the vehicle’s “skin” and gently nudge dented panels back into position. This all occurs without scratches to the finish. This option is ideal for damage resulting from hail, small fender benders, dings, creases and small dents from impacts.

Auto Body Repair

Sometimes those dents from accidents and fender benders are much larger and can’t be fixed in the above way. For those needs, your motor vehicle is a better candidate for standard auto body repair. Depending on the severity of the dent, we will polish, sand, finish, buff and color match your panels so they blend seamlessly into the rest of the car. When we are finished, you won’t even believe there was damage in the first place! Sometimes we have to remove the whole panel and order a new one. We’ll keep you apprised of the wait time and hook you up with a rental in the mean time.

Auto body repair often takes longer than paintless dent repair because we have to send out for new panels and materials, which can take some time, then we have to perform the labor to get the job done. We’ll even work with your insurance company so you don’t have to deal with the stress of that whole process. If you’re paying outright for the damage, we’ll do our best to keep the costs low for you.

Whichever version of repair you need, you can count on Hance because we:

  • Are family owned and operated
  • Have been in business since 1955
  • Have an A+ BBB rating
  • Offer convenient hours of operation with seven service locations
  • Offer lifetime warranty on workmanship and materials
  • Offer competitive prices
  • Have high ratings on Yelp

Contact Hance’s Uptown Collision Center in Dallas, TX

Bring your motor vehicle in for an estimate and we’ll let you know if paintless dent repair is an option for you or whether you will need standard auto body repair in Dallas. Contact us today and take advantage of our many proven services, such as collision repair, painting, color matching, refurbishing, window replacement and detailing. Save some cash with our coupons!

Auto Shops Dallas TX: Bring Any Car In For Repair!

Monday, March 2nd, 2015

Auto shops Dallas TXSo your car has been in a wreck? Bring it into one of Hance’s auto shops in Dallas TX for a great repair! No matter what make or model of car you have, and no matter what kind of damage it has sustained, you can count on the family at Hance Auto to get it straightened out, figuratively and literally. With winter coming to an end, you should think about the damages your car may have sustained during the cold months. Bring it into one of Hance’s auto shops in Dallas TX for a close inspection. For more information, call Hance today at 214-666-5291!

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Photo Credit:  ©Depositphotos.com/  W a v e b r e a k m e d i a

Auto Shops In Dallas TX: Stay In Touch With Your Insurance Company

Thursday, February 12th, 2015

Auto Shops Dallas TXWhen you have an accident and your car is damaged, your first thought should be to get it to one of the best auto shops in Dallas TX, Hance’s Uptown Collision Center.  After that, you also have to worry about whether or not your insurance company will pay for repairs.  Most insurance companies have great customer service and they want to do their part; but they can get bogged down with cases so always be sure to keep in touch with your insurance company to make sure they’re taking care of your repair at one of the best auto shops in Dallas TX.   Call Hance’s Uptown Collision Center at (214) 666-5291 or visit www.hanceauto.com to find out more about us.

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Photo Credit:  ©Depositphotos.com/  g i n a s a n d e r s

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