Contact us about our Mobile estimating APP – No need to always come in, now we can send you a link and get a preliminary estimate from your house!

Contact us about our Mobile estimating APP – No need to always come in, now we can send you a link and get a preliminary estimate from your house!

Mon–Thur: 7:30am - 5:30pm
Friday: 7:30am - 5pm
Office Closed from 1-2pm for Lunch

Does Auto Detailing Boost Your Car’s Value?

February 28th, 2018

Ever notice how spotless your car is when you pick it up from the collision repair shop? The dashboard shines, the upholstery is free of goldfish crackers and crumbs, and you can see your reflection in the exterior paint job. Why can’t you do a good like that out in your driveway? Well, when you hire technicians skilled in professional detailing, they have access to the experience, skill, tools and equipment that allow them to do a superior job. In fact, attention to detail is practically a job requirement. While you may realize how much of a value this service is for your own sanity and pride in your vehicle, you may wonder: does auto detailing increase the value of the car? Let’s take a look at the three main types of detailing and determine how they contribute to value.


With the purpose of restoring and protecting your paint job, exterior detailing can further protect your car’s finish from the harsh effects of weather and the sun’s UV rays. Both of these things can cause your paint to fade and look dull over time. Add scratches, rust and dings, and, well, you know what the end result is. Plus, the surfaces of your wheels can get caked with grime — unsightly to say the least. When taken as a whole, these things can certainly lower the vehicle’s resale value. To prevent that from happening, here’s what you can do:

  • Wash and scrub the exterior, including wheels, with a brush
  • Dry the car using a soft microfiber cloth
  • Gently polish scratches and swirls
  • Wax the paint with a carnauba-based product
  • Thoroughly clean the vehicle and follow up with a protective polish to any areas of rubber


The interior of your car takes a lot of abuse. From carpeting and upholstery to trim and mats, they get a lot of wear and tear from heavy use, food and drink spills, cigarette smoke, dirt, and pets. The same UV rays that can fade your exterior can also damage your upholstery, trim and dashboard. Your professional detailer uses special cleaning and sanitizing products on your leather, fabric and carpet. Expect your professional to vacuum and shampoo all surfaces, followed by products designed to protect the seats, carpet and trim. For leather, they’ll scrub the material and apply conditioners. Not only will this give your car a deep clean from the inside out, it will freshen it up as well, eliminating any lingering odors.


clean motor is key to a properly running vehicle. It gives you peace of mind as the driver, plus it looks good for potential buyers. Perhaps you’ve noticed a squeaky clean engine after getting auto body repairs done, especially for front-end collisions. This is the result of a professionally-detailed engine that boosts your confidence in the repair. Clean engines operate better and mechanics find it easier to work on them when they’re clean too, so they can determine issues more readily. Professional detailers will:

  • Use a light mist to get off any loose dirt
  • Wipe down the engine components with a commercial de-greaser, followed by a rinse
  • Dry the engine, then apply protective compounds to all rubber, silicone and plastic parts so they won’t crack

A clean engine compartment adds value to your car because it’s more aesthetically pleasing to a potential buyer or when contemplating a trade-in at the dealer.

As a result of all of the above, annual professional detailing can increase the market value of your vehicle by up to 15 percent, depending on make, year and condition, says Carwise.

Contact Hance’s Uptown Collision Center in Dallas

If you need collision or body work done, or just a good detailing, schedule an appointment at Hance’s today. Just contact us at 214-666-5291 for a free estimate.

What to do When Your Car is Faded

January 23rd, 2018

auto tips paint car

Protecting your skin from harmful UV rays at the beach is a given for us humans. But those same UV rays can also damage your car, causing it to fade over time. You likely don’t think about your car’s paint job until it starts to get noticeably lighter. This is due to the oxidization from the UV rays of the sun. On top of that, extreme weather due to snow, hail, high winds and rain can all have an impact on the hue of your car — not to mention the critters that can really do a number on your paint job.

Here are some tips on keeping your car’s paint job looking new year after year:

Come up with a washing schedule: Prevention is key here, so the best way to protect your car from the sun and environmental damage is to keep up with a consistent washing schedule. Praying for a rain storm isn’t going to help. You need a good clean that can protect your top coat from existing and future damage. Top coat is like sunscreen for your car, and keeping it as clean as possible is like giving it SPF 50 protection. However, that top coat is also the most vulnerable to sand, salt, snow and acid rain.

Restore the paint job: Once fading begins, you may think it’s too late to be saved. Not true. You will have to break out the elbow grease but restoration of your paint job is absolutely possible. First, you’ll need to thoroughly wash and dry your car, then use a clay bar to remove the junk that’s contributing to the dullness factor. Clay is designed to “fix” a contaminated surface — one that is plagued with tiny bumps in the paint that can detract from its smoothness. All that embedded debris can cause small imperfections in your finish that the clay bar can pick up and remove, says Dr. Beasley’s. Doing this will provide a prime surface featuring a tighter seal to the wax making sure it looks better and lasts longer.

Polish after claying: The clay bar is great, but it’s no substitute for polishing your car. Do this in a shady area, out of direct sunlight. Make sure your car is cool to the touch and not hot. Work in small, concentrated areas and always follow the manufacturer’s instructions. Normally, you would use a foam applicator but once light oxidization and fading has occurred, it’s best to use a microfiber applicator pad for car polish application.

Wax your car regularly: If a clean top coat adds an extra layer of protection for your car, adding wax gives you yet another protective layer that prevents dirt from harming your car. Not only does it make your paint job look beautiful and shiny, it can give you a whole new level of SPF protection that can complement the efforts of your washing schedule.You have four types of wax products to selection from: liquid, paste, spray and wipe-on, wipe-off. The paste and liquid formulas seem to work the best when restoring faded or oxidized car paint. Ideally, you should wax before the winter, then keep up with maintenance every two to three months.

Take it to the pros: If all of the above methods don’t work and your car’s finish is too badly faded, oxidized or damaged, you may need a complete paint job. Whether as part of collision repair or a simple desire to get your paint job restored, professionals have the right equipment, tools and paint to bring that luster and sheen to your car that you miss so much.


Contact Hance’s Uptown Collision Center

Located conveniently on McKinney Avenue in Dallas, TX, Hance’s Uptown Collision Center is your first choice for paint restoration, collision repair and auto body work. Contact us at 214-666-5291 to schedule an appointment today.

Creative Custom Auto Body Painting Ideas

January 8th, 2018

Customizing your vehicle is a great way to stand out from all the others out there. There are many reasons why people opt for custom auto body painting, from the need for self-expression to instant recognition between vehicles. If you’ve been thinking of immortalizing your car with some fancy designs, it’s time to get creative with these custom auto body painting ideas. First, you’ll need to sketch out the design you’re looking for, or provide a rendering of it to your custom auto body painting specialist. Or, you may decide to work with an artist to make sure the design comes out as professional as possible.

Landscape designs: If you have a favorite view, such as that mountain you climbed last year or that beach front walk you’ve always wanted to navigate, choose scenery that speaks to you. From snow-capped mountains to tranquil lakes, there’s a never-ending supply of inspiration in nature.

Artist tribute designs: If you have a favorite musical artist or actor whom you admire, this is a great way to show that admiration in lasting form. From one large mural to a collage of different images, you can incorporate your montage on your hood, the side of your vehicle or anywhere else that fits.

Theme art: This is where you can really get creative with color and design. From flames and skulls to guns and animals, theme art makes for some really great artistic expression. Whether you love a certain cartoon character, TV show, movie, logo, vampires, mythical creatures or animals, your car can become your palette. You may even consider replacing the manufacturer’s logo with a Transformer logo!

Images of loved ones: You see this all the time. People pay tribute to a lost hero or loved one who is no longer living. Others pay tribute to a very special person in their life that is still among the living. Many people choose to put images of their children on their vehicles, accompanied by their name and birth date. Many people also pay tribute to a family member who is in the service, featuring a military theme.

Paintings and drawings: If you have artwork in your home or even something you’ve seen in a museum that speaks to you, why not incorporate it into a custom painting for your car? Whether you choose landscape paintings, classics or abstracts, you can place a masterful interpretation of it onto your vehicle.

Ferrari Auto Body Repair Dallas

In all of these designs and themes, the key factor is choosing a custom auto body painting specialist with extensive experience in this industry. Any specialist you choose should be able to work with you one on one, sketching out the design until it’s exactly what you want. Of course, you don’t always have to have an intricate design painted on your vehicle. You may just need a paint refresh, or perhaps you have a damaged door or hood that needs replacing and color matching. For expert auto body repair, turn to the experts at Hance’s Uptown Collision Center.

Contact Hance’s Uptown Collision Center

For comprehensive auto body repair in Dallascontact us at Hance’s Uptown Collision Center at 214-666-5291. We have many convenient appointment slots for you to choose from when it comes to repairing your auto body or any other services we offer.

10 Safest Cars of 2017

December 5th, 2017

Even though 2017 is coming to a close, you can still consider buying a 2017 model that has all the safety features of the latest and greatest 2018 models. Safety is an important selling point for many consumers who want to rely on state-of-the-art features that can ensure their safety on the roadways, such as Electronic Stability Control, or ESC, which automatically reduces speed and can brake individual wheels as needed if a rollover is imminent. A study performed by the Insurance Institute for Highway Safety on found that ESC reduces the risk of deaths in single-vehicle crashes by more than 50 percent, decreasing the likelihood of a rollover accident by 80 percent.

Among the top factors consumers care about when purchasing new cars are brand loyalty and safety, according to JD Power.

So, which vehicles should you consider with safety top of mind?


US News and World Report lists these vehicles as having perfect safety scores based on its own new car rankings plus Top Safety Pick+ (TSP+) ratings from the Insurance Institute for Highway Safety (IIHS).

  1. Chevrolet Volt: Fuel efficient with a perfect Top Safety Pick+ rating from the IIHS when equipped with an optional automatic emergency braking system, the Chevy Volt gets five-star safety ratings in all categories from the NHTSA. It also has a standard Teen Driver system, allowing parents to get details on how safely their kid is driving.
  2. Volvo S60: Comes standard with Volvo’s City Safety, a low-speed automatic emergency braking system. The automatic emergency braking system features pedestrian and cyclist detection.
  3. Toyota Prius Prime: Featuring automatic emergency braking and adaptive cruise control, this model earns perfect IIHS crash-test ratings.
  4. Subaru Impreza: This vehicle comes equipped with the EyeSight suite of electronic safety and driver assistance aids, as well as available LED headlights, plus it earns a five-star crash rating from the NHTSA.
  5. Genesis G80: This luxury mid-size has a Top Safety Pick+ score from the IIHS and a five-star rating in regards to crash-worthiness from the NHTSA. It features top of the line advanced safety and driver assistance technology, such as lane assist, lane change alerts and blind spot warnings.
  6. Genesis G90: A top-rated vehicle when it comes to larger luxury cars, this model has plenty of driver assistance features as standard that are only optional on other models, such as automatic emergency braking systems for detection of pedestrians.
  7. Volvo V60: Standard safety features include City Safety, a low-speed automatic emergency braking system, but the real crowning glory is the available HID low-beam headlight system. Not only can it illuminate past corners but it can also switch on to high beam mode automatically.
  8. Nissan Maxima: Enjoying a Top Safety Pick+ rating from the IIHS, many safety features come standard, plus available features such as the automatic emergency braking system that operates via a radar signal to monitor road conditions.
  9. Lexus RC: This two-door coupe scores high marks in predicted reliability so you can expect a long lifespan out of this vehicle. It features Lexus Safety Connect, which sends notifications to nearby first responders when an accident happens.
  10. Subaru Legacy: Boasting advanced driver assistance and advanced safety systems, this model uses cameras on the windshield to monitor road conditions in real time.


Contact Hance’s Uptown Collision Center

Here at Hance’s, we have serviced many of the top safest cars on the market. Trust us to repair yours. Located at 4829 McKinney Avenue in Dallas, please contact us at 214-666-5291 today to schedule your appointment.

Driving Tips to Avoid Collisions

November 4th, 2017

Car Accident Dallas Texas

Thousands of auto accidents happen every year. Not all will involve serious loss of life and injury, and to a lesser extent, damage to the vehicle body itself. However, it’s good to remind ourselves of safe driving tips to avoid those collisions that could at the very least involve the need for auto body repairSave some money and your life by following these common sense driving tips.

Be a Defensive Driver

Yes, you probably took this type of course before you got your license but it’s always good to brush up on the concept. Defensive driving means always being on the lookout for the potential behaviors of other drivers. Being aware of your surroundings and staying alert as to what could happen will help you avoid collisions. Basically, anticipate the unexpected moves of other drivers! Never assume another driver will behave as you would. Stay a safe distance behind cars, trucks and buses, and keep your eyes not just on the road in front of you but side to side and back too. Check mirrors and drive the speed limit so you have time to react if you have to. Even when going through a green light, slow down and check the other direction.

More than 800 people die and 200,000 are injured in the United States each year as a result of being hit by drivers who ran a red light.

Stay Focused

Distracted driving claimed the lives of 3,477 people in 2015 alone. Most people will readily acknowledge the dangers of texting and driving but do it anyway. But texting isn’t the only way to get distracted behind the wheel. Eating, applying makeup, tuning the radio, tending to your kids in the back seat, and talking on the phone are all forms of distracted driving — and they can be deadly. Many states have strict rules now about distracted driving particularly when it comes to using a phone. It’s best to leave your phone in the glove compartment when driving or use the Do Not Disturb feature on your phone. If you absolutely must conduct a phone call, use a hands-free option.

Be Careful at Night

Car accident statistics at night are pretty sobering. Despite 60 percent less traffic on the roads, more than 40 percent of all fatal car accidents happen after the sun goes down. More people tend to be drinking and driving because that’s when parties are held. Others may not be able to see wildlife or pedestrians in the road as well due to the lack of sunlight. Always drive slowly enough so that you would be able to stop within the distance of your headlights if you had to. Keep scanning the sides of the road as you navigate so as to avoid a collision with a deer or other animal.

Drive Unimpaired

We all know not to drive under the influence of alcohol or drugs, but many of us still think a drink or two won’t hurt. Assign a designated driver, take an Uber or stay overnight if you think you’ll be drinking. Impairment doesn’t always involve alcohol or drugs. Many collisions are a result of driver fatigue. Falling asleep at the wheel can result in deadly consequences for all parties.

Maintain Your Vehicle

Many collisions can be avoided. But because of poorly maintained vehicles, brakes can jam up and tires can make your car skid out of control. Stay on top of regular maintenance and service calls. For example, replace worn brake pads as needed and rotate your tires regularly.

All of this being said, even the most cautious drivers can get in collisions. Sometimes, they’re just unavoidable no matter how careful you are. First and foremost, we hope you stay safe out there on the roadways. If you do get into an accident that requires collision repair, we can help.

Ferrari Auto Body Repair Dallas

Contact Hance’s Uptown Collision Center in Dallas

Don’t hesitate to schedule an appointment for body work at Hance’s. Just contact us at 214-666-5291 today.

Autumn Tune-Ups to Prepare Your Car for Winter

October 2nd, 2017

September 22nd marked the official start of fall. We all know what that means! While you may welcome the cooler temps of autumn, a nice break from the dog days of summer, your car may not make the transition quite as well. That’s why you need to perform some basic tuneups as the months get progressively cooler. Here are some tips to keep in mind.


  • Get your battery tested. Many local shops will do this for free. It pays to call and ask. Cooler weather tends to drain the battery more readily. If it’s not holding enough charge, it might be time to replace it.
  • Check your tire tread. If they look worn, it’s time to consider replacing them. Check the tire pressure while you’re at it. The air pressure in your tire can decrease one to two pounds for every 10 degrees of temperature change.
  • Check your brakes. Not only can driving on worn pads decrease stopping power, it can also damage brake rotors as well, says Be Car Care Aware.
  • Add winter-formulated windshield washer fluid, as regular washer fluids will freeze if the temperature dips too low.
  • Make sure you have a road emergency kit. While snow storms in Dallas are rare, they can catch anyone off guard. Keep a spare tire, flashlight, small tool kit, extra batteries, ice scraper, de-icer and brush in the trunk. A first aid kit is a good idea any day of the year, so stock one with bandages, ointment, and the like.
  • Replace your floor mats. All that dirt and sand from the summer ends up pooling on your door mats, making for an unsightly appearance. Sweep them out or invest in new ones, Don’t forget to give your car a good vacuuming too, as that dirt and sand can get ground in pretty deep.
  • Replace the wiper blades. Wear and tear on your wipers will increase this winter with the possibility of ice and maybe even some snow. Take a good look at your wipers and pick up some new ones if they look worn.
  • Get an oil and filter change. Because oil feeds your engine, you need a good supply to start off the autumn. When the colder weather hits, remember it will cause your car’s oil to become more thick and viscous, straining your engine when you turn it on.
  • Take a look at your coolant levels. Well maintained levels can keep your engine performing at top capacity. Try a 50/50 mix of antifreeze and water to keep the motor going strong.
  • Keep up with regular tune-ups and service appointments. Make sure you have enough gas in your car at all times, as you can improve your gas mileage with a properly tuned car by about four percent. Likewise, stay on top of preventive maintenance visits, too, to ensure a longer life span for your vehicle.
  • Check the HVAC system. Make sure both heater and cooler are working properly. These elements are key to maintaining comfort while driving as well as safety due to systems like the defroster.

Contact Hance’s Uptown Collision Center in Dallas

Come by and see us on McKinney Ave in Dallas today for your autumn tuneup. Contact us for your appointment at 214-666-5291. We are open every weekday, closed 1 p.m. to 2 p.m. for lunch.

What Does Your Auto Body Collision Repair Specialist Do?

August 21st, 2017

repair-collissionYou understandably don’t want to be without your car after a collision, but in order to restore your vehicle to its former glory, you’ll need to trust someone to fix it. This can be just as hard as being without transportation for a few days! Arm yourself with the knowledge you’ll need to make a good decision. First off, you’ll need to establish a clear understanding up front with your auto body technician. In fact, the process of having your car fixed right starts when you drop it off, says Edmunds, so be clear on what the shop will fix, how long it will take and what it will cost. Get everything in writing and inquire about the labor and parts warranties. Most importantly, review the paperwork and inspect the vehicle when you pick it up to make sure all agreed-upon work was done.
That leads us to our first point…

Go through the work with your technician:

any reputable auto body shop mechanic will walk you through everything he or she did. Anyone who tries to hide defects or gloss over specifics is covering something and shouldn’t be trusted.

In a nutshell, collision repair specialists can repair most damage from vehicle collisionsrestoring the look and functionality of the vehicles. This can be pretty straightforward in the event the damage is minor, such as a cracked windshield. But when it involves major damage, such as door panel or fender replacement, your technician should take extra care because the underlying frame of your car can literally get bent out of shape. Your auto body collision repair specialist has the training to return the structural integrity of the car frame to the manufacturer’s specifications.

Be Aware, Know Who You’re Dealing With

Have you been in an accident that has resulted in dents and structural damage? You need expert auto body collision repair. Be knowledgeable about what your auto body collision repair specialist will do.

Here are some more responsibilities your auto body specialist has:

  • Looks over damage reports
  • Prepares cost estimates
  • Plans out work to be done
  • Inspects vehicle for structural damage
  • Removes damaged body parts, from bumpers and fenders to hoods, grilles and trim
  • Realigns car frames and chassis
  • Hammers out dents, dings and dimples
  • Fits and welds replacement parts
  • Installs and weatherproofs windows and windshields
  • Sands, buffs, and primes refurbished surfaces
  • Applies new finish

Tools Used

In order to achieve these jobs, your collision repair technicians use many tools, each with a different purpose. When removing damaged parts, such as bumpers and door panels, he or she will use pneumatic tools, metal-cutting guns, and plasma cutters. When it comes to major structural repairs, such as body alignments, hydraulic jacks and hammers are used in the process. Often times, they simply use hand tools like pliers, metal files, wrenches, hammers, and screwdrivers.

Your collision repair technician is very likely trained and skilled enough to take on all these responsibilities himself. However, some shops go the  assembly line route and work as a team with each person working on a different part of the car.


Contact Hance’s Uptown Collision Center in Dallas TX

If you’ve been in an accident and require body work or collision repair, come to the best. Open Mon–Thur: 7:30am – 5:30pm and Friday: 7:30am – 5pm, we offer a convenient way for you to get all the repairs you need done quickly so you can get back on the road. To schedule an appointment for auto body repair or service, contact us at 214-666-5291. We are located at 4829 McKinney Avenue in Dallas for your convenience.

Boost your used car’s curb appeal

July 26th, 2017
Well, it’s probably been a few years since you smelled that new car smell. You may have gotten into a rut with your used car, allowing it to build up dirt both inside and out. Whether you plan to sell your car soon or you just want to reveal its inner beauty again, there are ways to spruce up its curb appeal.

Here are some quick fixes and cleaning tricks to get your car looking great again:

Hance's Uptown Collison Center Interior Tips

Give your car a good washing: Doesn’t have to be a fancy wash. Just take it through your local coin-operated car wash. Scrub dirt off using the foaming brush, then use a spot-free rinse. To make sure n

o marks are left behind, dry it yourself with a rag or towel. Try a spray detailer for an extra sheen.

Vacuum the inside: Using the assorted nozzles on your vacuum cleaner, vacuum up all the fish crackers from the kids and crumbs in between the seats. From cracks to cupholders, don’t neglect the small things.

Touch up dents and scratches: Got ugly dents and dings on your car? Take it for some paintless dent repair to get it looking new again. This technique is a more affordable and speedy form of dent repair, one that doesn’t affect the factory’s paint job. However, it should be performed by a highly trained mechanic.

Clean up the interior: Using a damp rag, some spray and paper towels, or interior wipes, wipe down all interior surfaces. You’ll be amazed at the difference this one job can make. If you have any stains, use a foaming cleaner by saturating the area, working it in with a damp sponge, advises Popular Mechanics. After letting it sit a while, blot it out with paper towels or a dry cotton cloth.

Throw out the junk: Fast food wrappers, that lone sock you can’t seem to find the mate to, old scraps of paper, etc. should all go into a big trash bag. Fold blankets, put everything in its place (first aid kit, flashlight, etc.), and add convenience items such as wipes and hand sanitizer.

Spruce up the tires: Give your tires a little elbow grease to blacken them up. Shine the hub caps and spray them down to get all the inside caked-on dirt. Take your car in for a tire rotation if it’s been a while.

Clean the engine: Sounds random but if you are selling your vehicle, the prospective buyer will want to look under the hood. Your engine gathers built-up grease and road dirt that can really look bad. Use a spray detailer for easy application. Why not check your fluids at this time too, such as the oil and coolant levels? Add some if you need to or take it to your mechanic for the full treatment.

Give it a once-over: Once done, look at your car with a new perspective. Ask a friend if you can’t be objective. Anything that stands out to you that needs to be addressed? Sometimes this is when you catch those small yet glaring mistakes that need to be taken care of.

Contact Hance’s Uptown Collision Center

We are located conveniently on McKinney Avenue in Dallas, TX, and are your first choice for superior collision repair and auto body work. Contact us at 214-666-5291 to schedule an appointment. We can give your car a good detailing, whether you’re planning to sell the vehicle in the near future or you just want it looking great for the summer.

5 questions to ask your mechanic every time you go in for service

June 9th, 2017

Bringing your car in for service, whether planned or unplanned, is never fun. It’s also costly. That’s why you should educate yourself on the basic services your vehicle is going through and appear informed to your mechanic. This will give you an air of confidence so you’re less likely to be taken advantage of, plus it will help you interpret what your mechanic is telling you. Be sure to ask these five questions whenever you bring your motor vehicle in for service:

1. How much for diagnostics?

This number is likely to vary quite widely from mechanic to mechanic, which is why you should ask. It’s a tough situation, because you’ve obviously gone so far as to take your car in for a check-up as to why your dashboard is lighting up. When faced with the estimate, you may think: do I stay or do I go? In many ways, it’s like asking your doctor to tell you how much a visit will be, even as you’re sitting on that cold examination table.

You want your car repaired but you don’t want to pay an arm and leg just for troubleshooting. You can always shop around for better prices if you don’t like what you hear. The U.S. average for check engine light-related repair costs is $390.38, according to CarMD. That’s a decent chunk of change, so you should know your stuff when the mechanic comes back with the results of the diagnostics.

2.  Are your mechanics ASE certified?

The National Institute for Automotive Service Excellence, a non-profit organization that has trained 325,000 automotive professionals across the country, has awarded certain shops with the ASE Blue Seal of Excellence. This means those mechanics are highly trained in automotive repairs, but they have to keep taking the test to re-certify every five years. Ask your mechanic if they are ASE certified. It can’t hurt. In fact, it can only help.

Just an FYI, Hance’s Paint and Body Service is an I-CARTM and ASETM certified garage, backed by experienced technicians who boast top-notch training and education in collision repair.

3. Can you give me a written estimate?

Don’t rely on a word of mouth estimate, especially one that’s given over the phone without the mechanic even inspecting your vehicle. Many mechanics will give you a free estimate, which is great, but always get the repair quote in writing. The estimate should include:

  • Parts
  • Labor
  • Taxes
  • Discounts

Sometimes, additional problems are uncovered while the mechanic is servicing your vehicle. Ask them to give you a call with any additional services and their associated costs before doing the work. Be aware that some dealers of mechanics will charge you miscellaneous fees, or give you an incomplete estimate, such as for tire replacement without the line item for tire disposal fees. Be diligent about uncovering hidden fees that can really break the bank.

4. Is the part still covered by the warranty?

When a part is still covered by the warranty, you can breathe easy knowing you won’t have to pay out of pocket for it. However, if your car is not new, it’s likely that the parts are no longer covered under warranty. If your mechanic or dealership service department techs aren’t sure, take matters into your own hands and check with the auto manufacturer directly.

5. Does your mechanic specialize in my car’s make and model?

This is always an important question. If anybody is going to work on your car, it better be someone with experience in your make and model. Your mechanic should know all the issues common with your type of car and how to address them.

Contact Hance’s Uptown Collision Center in Dallas

Serving the surrounding Dallas community with 60 years of experience in auto repair and collision repair, you can count on Hance’s to get the job done quickly and efficiently. We welcome any questions you may have about our service. Contact us at 214-666-5291 to book your appointment.

Types of Body Damage: How are They Repaired?

May 17th, 2017

Accidents are a fact of life. Every time you get behind that wheel, there is the potential for a fender bender, side swipe or worse. Hopefully, the damage is minimal and it can be fixed through auto body repair. In addition to accidents, though, the weather can really do a number on the condition of your car as well. From road trips to parking lot accidents to long-term weather exposure, it’s important to get any damage addressed quickly and efficiently. Here are some of the most common types of auto body damage, with the fixes that go along with them.


Even if you have a garage, it’s a safe bet to say your car spends a whole lot of time outside, from just driving around to parking at malls and at work. Over many years, your vehicle is exposed to sun, snow, hail and rain. All that moisture is a breeding ground for corrosion and rust. And all the UV rays from the sun will fade and damage your paint job. It may happen so slowly you don’t even realize it. But it’s there. However, there are some simple fixes if you notice small areas of damage. In this case, you can sand and repaint the affected area. When rust has gotten very deep into the metal, it may not be able to be fixed with this simple method. It may have to be cut out and replaced with brand new metal. In the case of hail causing tiny pits, you could benefit from paintless dent repair.


We’ve all experienced the frustration of coming out of the grocery store to find a shopping cart has banged into the side of our car. Parking lots can certainly be dangerous, risky spots for scratches. If that scratch is small enough, it can be rubbed and buffed out; however, larger paint scratches may need a body filler and computer-matched auto painting.


Dents are inevitable at some point in the life span of your car, but they can usually be repaired fairly easily. Whether you’ve suffered a run-in with a shopping cart, another car or a baseball that hit your hood, many dents can be pulled out using a special process and device. If there is no paint damage, paintless dent removal is the technique of choice. Your technicians will be able to tap the dent out from the backside of the panel. For bigger dents where this is not possible, a small hole may need to be drilled where a tool is inserted to effectively pull the dent out. The technician then fills the hole and paints the damaged area. In the case of an extremely large dent caused by a collision, you may have to have the whole panel replaced.


Collisions cause the biggest dents, scratches and damage of all. Collisions can cause structural damage to a car, such as in the case of a bent frame. In this case, your technician can use computer-aided machinery to straighten out the frame and ensure the vehicle complies with factory specifications.

Contact Hance’s Uptown Collision Center

Sadly, accidents are a very real possibility whenever you get behind the wheel. If you ever need professional auto body repair in and around Dallas, come to Hance’s Uptown Collision Center. Please contact us at 214-666-5291 to book an appointment for auto body work at fair prices. You’ll find us at 829 McKinney Avenue in Dallas TX.

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